“Never bought from here before so got two of the same dress in different colours and different sizes. Both colours are gorgeous and one fits perfectly. The only thing I really noticed is that a few threads are dangling at the bottom of one of them, nothing that I can’t cut off but I’m no seamstress so always a bit conscious that I’ll end up making it worse. Overall I’m happy with the looks, the quality, and how quickly they arrived”
“Loved my dresses and came so fast but unfortunately one has a hole in, i’ve been in touch about this but no response yet… hoping this can be refunded and i’ll happily stitch the monitor hole as thankfully it’s in the lining”
“I love the dress is very flattering. The only this I would improve is the support for bigger busted girls. This could be done by increasing the thickness of the fabric in that area or even making the straps a little bit more durable.”
“Disappointed, I’ve ordered multiple event outfits and decided to take a chance in their lounge outfits. Was super happy but wore it once and the material has rubbed weirdly. :/ Won’t order the lounge wear from now on.”
“Ordered the ‘patiently waiting’ maternity dress for my baby shower. Order arrived swiftly however very disappointed in the colour, nothing like the picture at all! I will be keeping the dress as I unfortunately don’t have time to change it but i feel very reluctant about it and ripped off. This is false advertising. I appreciate in the pictures I share the lightning is not the same but the colours aren’t close. It’s a bubblegum pink and the dress I received was a dusky dull pink. It’s such a shame because I adored the original colour and it matched my baby shower theme perfectly. Won’t be ordering from you guys again.”
“Ordered arrived really quickly and the clothing was packaged really nicely in zip lock bag which was great as the items were lacy so there could be no damage in transport etc.
I ordered a size 8 and fits perfectly! I ordered the ivory co ord and loved it that I've ordered the same in black as well! Perfect for ibiza!.”
“I purchased one of the black feathered tops back in 2020. I brought the top obviously to wear out but as you know this was peak covid times and we kept going in and out of lock down. Unfortunately I wasn’t able to wear the top and to be honest as time went on I forgot I had it.
I had a dinner to go to over the weekend and remembered I had the top so decided to wear it. Once I got home and took off the top all of the ink had rubbed onto my skin / underarms. I was not aware of this at all, especially as this was my first time wearing the top.
I was fuming as at first I actually didn’t know what it was, but shortly came to terms that it was the top.
Now I know at that point I had purchased the top over a year ago however, as club L still sell the top I thought I’d make it know that this was unacceptable.
I sent an email along with pictures and all the customer service operated said was
“ it’s past 14 days and we This helps us to keep adding to the newness of products that we know you LOVE.”
First of all, there was no empathy or acknowledgement that this was unacceptable from the agent (Sophie) secondly you still sell the top, in fact you’ve put the price up.
I was not happy at all as this is bad service. It’s one thing if you say no refund but not even , something in exchange or a discount code for another purchase etc. this service was very very poor. I do NOT recommend to get in black.
I think it more annoys me as I have it in white which is fine and I love hence I brought it in black. It’s a no from me Club L need to do better !!!”
