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Club L London Reviews

4.0 Rating 1,518 Reviews
75 %
of reviewers recommend Club L London
4.0
Based on 1,518 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Club L London 1 star review on 22nd August 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 2 star review on 4th October 2024
Anonymous
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
230
Anonymous
Anonymous  // 01/01/2019
Dress order arrived fairly quickly and size was good. The dress quality is not great for a CAD$250 dress. Once it arrived, I decided to try it on and the thin, poorly made zipper completely broke. I have bought it for my bridal shower and sadly I can not wear it. I reached out to customer service and they offered to replace the same item however; I would be receiving the same defaulted product/zipper. Then they offered me a $30 refund, on a $250 dress? Sadly, nowadays; $30 is not even enough to cover the cost to replace a zipper. I even paid quite a bit for duties (CAD$76 for duties alone) and at the end I am left to pay for the zipper myself. I am extremely disappointed.
Club L London 1 star review on 25th March 2022 Club L London 1 star review on 25th March 2022
Helpful Report
Posted 3 years ago
Price very reasonable for the high quality of the satin dress that I received and the delivery was very quick and returns process extremely easy
Club L London 5 star review on 24th March 2022
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Posted 3 years ago
Lovely dress, quick delivery
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Posted 3 years ago
Lovely dress, good quality & as described.
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Posted 3 years ago
Lovely dress, lovely fit!
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Posted 3 years ago
Lovely dress but a bit small to size
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Posted 3 years ago
Ordered the feather bandeau top and it is such good quality, very happy with the purchase and how quick it arrived.
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Posted 3 years ago
Ordered the feather bandeau top and it is such good quality, very happy with the purchase and how quick it arrived.
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Posted 3 years ago
I'm always satisfied ! Perfect items and quick shipping :). You should definitely try it
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Posted 3 years ago
Such good quality for the price. Fits amazing. Quick delivery and great customer service.
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Posted 3 years ago
Quick delivery, dresses are lovely. Some come up slightly big.
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Posted 3 years ago
Love love love
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Posted 3 years ago
Lovely clothes
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Posted 3 years ago
I spend over 300 pounds and I had to pay for delivery I placed the order on Saturday And still I haven’t recieve the order it’s taking so long. There should be next day delivery on orders over £150. I think I’m waiting to long
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Posted 3 years ago
Fast delivery and very good quality
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Posted 3 years ago
Great service, delivery is quick and email updates all the time would defiantly recommend this shop. Great quality products
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Posted 3 years ago
I love Club L! Affordable but fit as luxury and easy return and costumer service!
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Posted 3 years ago
My order came super fast and I was delighted with my dress and swimming costume . The fit was true to size . Can’t wait to feel a million dollars on my hen weekend now .. Thanks C L London !
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Posted 3 years ago
Hi do not buy anything from this company my wife bought a dress it came dirty poor quality when we sent it back could not get our money back they are scam artists avoid at all cost did us out of £140
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Posted 3 years ago
Love the quality and design of the dresses. Ordered three for all different occasions and they all fit so well.
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Posted 3 years ago
Club L London is rated 4.0 based on 1,518 reviews