Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.53

4.5 Rating 1,975 Reviews

87 %

of reviewers recommend Comfortbilt.net

4.5

Based on 1,975 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net 5 star review on 12th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping and always quality customer service”

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Posted 1 year ago

“Very easy to work with. A pleasant experience overall. Thank you”

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Posted 1 year ago

“Called ComfortBilt and they were helpful with diagnosis...fixed my problem...very satisfied”

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Posted 1 year ago

“Excellent service. My pellet stove had a small broken part when it was delivered. The service department sent a replacement out in a very timely manner.”

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Posted 1 year ago

“Comfortbilt has incredible customer service and helpful videos. If you or I ever need assistance in getting your Comfortbilt stove operating perfectly Tyler in customer service or the website is always a great resource.”

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Posted 1 year ago

“Received correct part quickly”

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Posted 1 year ago

“#1 For me.”

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Posted 1 year ago

“There customer service is second to none Thank you Mr Gordon Clay”

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Posted 1 year ago

“Great job”

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Posted 1 year ago

“Great service my first part was received damaged and the next one came within a week”

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Posted 1 year ago

“Very good service!! I like to fix things myself and this company has great online and phone support!! Thanks for promptly returning my calls 😀”

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Posted 1 year ago

“Can you give 5++ stars? We have been so blessed to have our Comfortbilt stove. The heat is so much better than conventional heat. We have also appreciated the costomer service. The staff have gone out of their way to give assistance and make sure we have a safe, functioning stove. we take this opportunity to say publicly, THANK YOU, David and Twila”

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Posted 1 year ago

“I was very satisfied with my experience on the chat line. When I have called before your company has always helped me. With the video you sent me I was able to install the part and fix the issue. Being a female and elderly I did not know if I could do it but I did and wasso proud of myself. Thanks Comforbilt.”

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Posted 1 year ago

“Great products”

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Posted 1 year ago

“Friendly, helpful service. Parts on time.”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“Great customer service. Very glad I purchased their pellet stove.”

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Posted 1 year ago

“I did a lot of research before I purchased our pellet stove. One thing I do before I make any large purchase online is attempt to call the companies tech support to make sure they are available. I do not deal with companies that have no phone support available. I had no issue both calling or chatting with Comfortbilt tech support, before and after my purchase. The stove was easy to install and Comfortbilt has so many video tutorials you might not ever have a reason to go to tech support unless you have a major issue. So, I have had the stove installed for about two weeks and so far we love it!”

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Posted 1 year ago

“I am so very pleased with Comfortbilt. I previously owned a pellet stove from another American based brand and when I had a problem, as inevitably happens with all such stoves (things wear out, etc) it was difficult to work on the stove itself, source parts, speak to people, etc. That is not the case with Comfortbilt. Their techs are top notch, friendly and willing to help. The stoves are fairly easy and straightforward to replace parts. Comfortbilt does honor their warranties and they do it all with a smile. The stove itself is awesome. Powerful and packs a heating punch! I heat the entirety of my 1500 square foot home with the HP50 and after it reaches temperature maintains that heat in the house on the lowest setting. While I expect my stove to last for a long time to come, if I find myself in the market for another, it will already be a Comfortbilt!”

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Posted 1 year ago

“We have had the new ignitor in for about a month. The stove has been working well. We had to replace the old ignitor several times. I think this 1 is going to last a lot longer. Old one would make a noise when it lite, now it's all quiet. Very happy!”

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Posted 1 year ago

Comfortbilt.net is rated 4.5 based on 1,975 reviews