One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 448,012 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 448,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LC6 was friendly dealing with my request quickly and efficiently thank you”

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Posted 1 month ago

“Friendly and polite JP3”

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Posted 1 month ago

“Call agent SM5 was so helpful when I needed a renewal quote. The person was able to match the quote I had received elsewhere. Great customer service. Thank you.”

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Posted 1 month ago

“Really helpful had my policy sorted in a few minutes. First class . Thank You.”

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Posted 1 month ago

“Very helpful member and spent the time going through all aspects of cover and sorting out change of vehicle, not the normal 😀 a painless interaction”

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Posted 1 month ago

“Call Handler LE6 Leanne very helpful, excellent service. Thank you.”

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Posted 1 month ago

“Understanding, patient , good customer service.”

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Posted 1 month ago

“Call handler MB3, dealt with my renewal enquiry in a friendly and efficient manner, making renewal easy. Job done.”

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Posted 1 month ago

“Polite, efficient and extremely helpful!! Thank you ar3”

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Posted 1 month ago

“My chat with JF3 was very efficient and enabled me to return to One Call as a customer.”

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Posted 1 month ago

“Call handler was extremely helpful and was able to sort out my queries and eventually I renewed my policy with your company.Many thanks for her help.”

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Posted 1 month ago

“I spoke with Leanne - LE6.leannewarrenLE6 What a polite lovely lady who couldn’t have been more helpful to a 74 year old lady line myself who tends to get a bit muddied . She was clear and procise . I had cancelled my policy but after her help I have now renewed it again with one call insurance at a competitive price . A big thank you to LE6 .”

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Posted 1 month ago

“Contacted One Call today to see if my insurance could be reduced from the renewal price they gave me. JP3 was brilliant, very helpful and gave me a great price, so I'm staying with them. His customer service approach was spot on, not pushy but asking the right questions. Well done JP3 👍⭐”

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Posted 1 month ago

“Agent FS7 was very polite & helpful, dealt with my query really quickly.”

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Posted 1 month ago

“Josh was very helpful and he made it painless.thank you josh”

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Posted 1 month ago

“Chatted with TS4. Very helpful, achieved what was needed quickly & clearly.”

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Posted 1 month ago

“Changed my car insurance today and BC5 was very helpful”

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Posted 1 month ago

“I'm spoke tu Leon Critchlow. I'm renewed my car insurance. He done good work for me.”

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Posted 1 month ago

“Ps1 very helpful and great service and support”

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Posted 1 month ago

“I renewed my car ins today. The young lady on the phone, JE7, was very helpful & polite. Thank you. A good service.”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 448,012 reviews