One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 421,339 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 421,339 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“After various frustrating chats, today got through to EE3 and all resolved”

Helpful Report

Posted 1 month ago

“SPOKE TO SHANICE VERY SATIFIED SP6”

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Posted 1 month ago

“Leanne was very pleasant and polite and extremely helpful Many thanks for your help with sorting my renewal, leanne LE6.Leanne Warren-le6”

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Posted 1 month ago

“Bridie helped clear up my concerns over premium payments.”

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Posted 1 month ago

“AW1 was a great help and got all sorted!”

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Posted 1 month ago

“I used the Live Chat bot with regards to renewing my motorbike Insurance. They reduced my insurance quote by £40 which I was very happy with. At present I am on holiday abroad which meant I couldn't use a landline to call so I found the Live Chat bot very helpful in these circumstances.”

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Posted 1 month ago

“Great assistance received from ci9 re- new car insurance from 19 Feb. My chat was regarding my difficulty in accessing the portal to confirm policy details before start date . ci9 understood my difficulty and provided a link to retry and if any further probs. don't hesitate to call chat line to resolve. Excellent customer service and the Motor Insurance was approx. £100 lower than quote provided by existing policy ! Many thanks for customer care !”

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Posted 1 month ago

“AR2 was extremely helpful and friendly, and got me a good result”

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Posted 1 month ago

“TJ1 was very helpful”

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Posted 1 month ago

“Used the online chat for a quick question about my policy insurance. User Ci9 responded very quickly was helpful polite and got straight to the point. I have been with One call for about 3 years now and I can't complain. Great company.”

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Posted 1 month ago

“I got email off one call didn't understand stand so went on line and spoke to Joshua (jh7)who explained everything and put my mind at rest”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“SL4 was my operator and they were very helpful and was able to give me all the info I needed”

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Posted 1 month ago

“Good quick service”

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Posted 1 month ago

“Joel JLB was very helpful”

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Posted 1 month ago

“Online chat with Jasmine m. Dealt with my problem quickly & efficiently. Great service!”

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Posted 1 month ago

“Sasha (SM5) was super helpful and polite, explained everything very clearly and offered me a good price.”

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Posted 1 month ago

“Sasha (SM5) was super helpful and polite, explained everything very clearly and offered me a good price.”

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Posted 1 month ago

“A lovely articulate young lady Paige AA4 ….. was happy to engage and explain the policy in detail. Pleased with the service provided.”

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Posted 1 month ago

“Prices were competitive &policy suited my requirements. There was an issue with my NCB proof which was confusing due to a letter sent to me did not explain specifically the problem. The online chat was very helpful from JG4”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 421,339 reviews