One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 448,018 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 448,018 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from FS7 worked will to sort out some glitches and changes on my car policy.”

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Posted 1 month ago

“I have spoken to a young lady today ref RE1 Robyn was very helpful and professional and sorted my renewal quote out quickly and also found me a better deal. I have been with Onecall insurance for a number of years and have always been happy with the company.”

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Posted 1 month ago

“LC6 at One Call Insurance was extremely helpful and knew exactly what I required to insure my Honda car.”

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Posted 1 month ago

“LC6 at One Call Insurance was extremely helpful and knew exactly what I required to insure my Honda car.”

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Posted 1 month ago

“JT3 has been very helpful today thanks”

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Posted 1 month ago

“JC8 was really helpful in guiding me through a very difficult issue.”

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Posted 1 month ago

“Once again a very easy promo service from the agent on chat , their ID IS1, thank you for your helpful service”

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Posted 1 month ago

“Great on the chat with JP3 straight forward and sorted”

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Posted 1 month ago

“SI1 great service very helpful”

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Posted 1 month ago

“DB7 was efficient and very professional.”

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Posted 1 month ago

“Good customer service MG9”

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Posted 1 month ago

“Great service today from JE7, they reviewed my policy and updated my details which offered me a much preferable insurance quote”

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Posted 1 month ago

“Live chat line extremely irritating as kept trying to sell me additional services which I did not need. However agent WG1 was very helpful and efficient on the phone line, so I haven’t changed car insurance after all”

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Posted 1 month ago

“Hard getting into contact with anyone if youre not computer savvy. Once you get there, they are helpful though. I spoke to JP3, very helpful and sorted my problem out quickly.”

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Posted 1 month ago

“Jordan ( JE7 ) was exceptional.”

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Posted 1 month ago

“I spoke to an online agent (MG9), very very helpful with what Information I needed to help with my insurance.”

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Posted 1 month ago

“A bit of a slow start, but not the agent's (Sara) fault, and therafter a very smooth and professional process, resulting in an additional driver added to the policy. All very simple and straightforward, and I agreed to a small additional cover which has increased my piece of mind! Thanks very much for the very friendly and helpful service.”

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Posted 1 month ago

“I spoke to an agent on Saturday that was useless, I contacted them again on Monday and dealt with Ben BH1 who was more than helpful and dealt with my request with ease which I was very grateful for. Thank you”

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Posted 1 month ago

“Quick and easy very friendly and efficient. Thanks JQI.”

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Posted 1 month ago

“F -Answered all of my questions. Was able to upgrade my policy”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 448,018 reviews