One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 421,353 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 421,353 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Reference WG1 Will gave me a full and comprehensive service, took the time to understand my requirements, explained my various options and quotes. I was happy to accept the price and level of cover, followed up with an email so I had all necessary information to hand. Very much appreciate being able to discuss everything on the phone rather than only online. I was particularly impressed that he was able to access my full history with the company, it makes for a more personal service.”

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Posted 1 month ago

“EF3 was the best - really went out of his way to help.”

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Posted 1 month ago

“Ended up with a lower price than first quoted. Easy to do online.”

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Posted 1 month ago

“SP6 ANSWERED MY QUERY, QUICKLY AND CLEARLY.”

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Posted 1 month ago

“Leanne was helpful, quick and saved me some money with my renewal”

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Posted 1 month ago

“WP1 was on the ball and helped me.”

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Posted 1 month ago

“I was very impressed with the service I received from EL3 today . Being an elderly lady I found her very helpful and patient”

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Posted 1 month ago

“Great service from RW2 thank you”

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Posted 1 month ago

“Was very helpful and responded very quickly”

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Posted 1 month ago

“Great customer service. Spoke to cm1 - knowledgeable and responsive. All issues quickly sorted.”

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Posted 1 month ago

“very helpful and friendly”

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Posted 1 month ago

“BC1 was great quick helpful and efficient”

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Posted 1 month ago

“Hi my assistant EL3 was very helpful, able to reduce the price of my annual home insurance and make a few small adjustments to my details, great service, good price!”

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Posted 1 month ago

“Very happy with the service I received from your agent today TM7 dealt with my policy change quickly and efficiently very happy with the service and happy to remain a customer Regards Dave”

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Posted 1 month ago

“The response was quick easy to use and SS9 was most helpful Thank you.”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“NK3 was very quick and helpful today. I thought I was going to have a long wait to get through and then be dealt with but got through fairly quickly and my query was dealt with quickly and professionally too. Not always happy using the online chat with companies but find with One Call, it's usually easy to do and get things sorted that you need. Have been with them 13 years now, I think but could be more🤔”

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Posted 1 month ago

“BC1 insurance agent was extremely helpful today in quoting me for the change of vehicle. Very thorough. Would recommend One Call.”

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Posted 1 month ago

“AR6 was brilliant service”

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Posted 1 month ago

“Chatted with ts4 and was very helpful in answering my questions”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 421,353 reviews