One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 422,014 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 422,014 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very fast and efficient service. Very pleased. Thank you. JL4 very efficient and professional”

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Posted 2 months ago

“Excellent and professional, efficient service received from Username Ji9 on 'Chat with us' on 08.02.2026.”

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Posted 2 months ago

“So quick and easy, One Call are the best out of the lot of them for me and I'm driving a while!”

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Posted 2 months ago

“I chatted with agent Ai2 on live chat and she resolved the issue very quickly.”

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Posted 2 months ago

“EW2 was great”

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Posted 2 months ago

“EW2 - excellent quick efficient service”

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Posted 2 months ago

“My Agent TS3 was very polite and helpful and a credit to One Call Insurance”

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Posted 2 months ago

“I had a query regarding my renewal quote and this was dealt with very quickly and professionally by VH3. Very good customer service. Thank you”

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Posted 2 months ago

“I sold my car yesterday. I contacted One Call to cancel my car insurance policy. My agent EW2 made the process very painless. She was very courteous and helpful.”

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Posted 2 months ago

“I was chatting with Stevie SS9 Very helpful, lowered my insurance which saved me having to change company’s, and only took 5 minutes Very pleasant person to chat with”

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Posted 2 months ago

“Really 🤔 n dealing with my request”

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Posted 2 months ago

“Jordan was very helpful”

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Posted 2 months ago

“Agent ji9 was super helpful on the Live Chat to get my insurance policy and I appreciated all of their help.”

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Posted 2 months ago

“Shanice (SP6) at One Call provided excellent customer service”

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Posted 2 months ago

“TS3 helped me today. Very efficient and very helpful. Very courteous. Did his job quickly but properly.”

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Posted 2 months ago

“TJ2 was very helpful we achieved all the problems solved thanks again”

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Posted 2 months ago

“Very helpful from SS9 and Emily today. Disappointed they could not reduce my renewal cost but not their fault.”

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Posted 2 months ago

“Used live chat to make change to policy. Very helpful and all sorted”

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Posted 2 months ago

“BH1 has been brilliant on chat, knows his stuff, helpful and patient. Great service!”

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Posted 2 months ago

“Great service with Jordan today. Very helpful.”

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Posted 2 months ago

One Call Insurance is rated 4.6 based on 422,014 reviews