One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 422,014 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 422,014 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“DV7 was very helpful today x”

Helpful Report

Posted 2 months ago

“Agent TJ1 was very helpful made things very clear and easy to understand”

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Posted 2 months ago

“Having sold my vehicle, I used the live chat function to cancel my policy, Kirstin/KB2 was very helpful and after a few routine questions, had cancelled the policy, the whole process took less than 10 minutes.”

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Posted 2 months ago

“KP3 helped reduce my quote very quickly today so we could renew for another year!”

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Posted 2 months ago

“Quick and easy to update details via live chat Lydia was very helpful”

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Posted 2 months ago

“SS9 quickest reply to my renewal quote,sorted within minutes best ser vice from all insurers. i have dealt with,always a decent quote and cover all bases with you before payment,i highly recomend talking to ss9 to get things done”

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Posted 2 months ago

“Very helpful chat with ER5, very quick and simple to renegotiate my renewal.”

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Posted 2 months ago

“AW1 was polite, gave me a fast answer, waiting time was virtually zero.”

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Posted 2 months ago

“I wasn't happy how my renewal was quoted at a 50% increase but the agent managed to get the quote down a bit to a 25% increase which still isn't ideal but the agent was as helpful as possible”

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Posted 2 months ago

“Good help on Chat”

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Posted 2 months ago

“Fantastic service”

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Posted 2 months ago

“Andrew H was helpful and processed my request quickly”

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Posted 2 months ago

“Dealt with my issue quickly”

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Posted 2 months ago

“all fine thanks. A quality price for good coverage. Leanne LE6 was the agent and was extremely helpful”

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Posted 2 months ago

“DB7 was very helpful”

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Posted 2 months ago

“Following a query I had with Motor Insurance & not used live chat before, was reassured everything was in order. Excellent Customer Service from ji9. Thank you.”

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Posted 2 months ago

“As always, One Call staff were prompt and efficient. SS9 (Stevie) helped me through my renewal with courtesy and care. I would strongly recommend One Call.”

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Posted 2 months ago

“Speaking online with "KP3" I was quickly able to renew my insurance renewal price. A price I was much happier about and without moving across to a rival competitor who I also buy vehicle insurance through. Very Happy. |Thank you for listening to your customer.”

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Posted 2 months ago

“I was able to add my partner to my insurance policy on a Sunday morning. Really good service. Lydia was really helpful. (LB3)”

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Posted 2 months ago

“Chloe resolved a little bit of a headache to change vehicle. All I would add for Management is to review the audio message stating your call centre is open at weekends yet when called at the advertised times, the audio message is played stating you're close.”

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Posted 2 months ago

One Call Insurance is rated 4.6 based on 422,014 reviews