One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 422,014 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 422,014 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I chatted with BF6 regarding adding someone to my policy. I ran into difficulty on line so joined the ‘ live chat’ This was really successful. Benjamin was efficient, quick and really clear with the information. Issue resolved, job done! Excellent customer service. Thank you.”

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Posted 2 months ago

“Thanks quick and easy”

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Posted 2 months ago

“Ai2 was great at helping sort my insurance 😃”

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Posted 2 months ago

“NP3 very good”

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Posted 2 months ago

“is1 spoke on chat and found her very helpful with what I wanted to know”

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Posted 2 months ago

“LG3 Very helpful and professional thank you”

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Posted 2 months ago

“Our agent (EG4) was quick and efficient”

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Posted 2 months ago

“Promt and clear communication from BC5”

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Posted 2 months ago

“LG3 Totally Amazing Service, Professional, Knowledgeable, Helpful, Very Polite and sorting my problem with my insurance 10/10”

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Posted 2 months ago

“Very helpful”

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Posted 2 months ago

“AT7 was fast and reliable in helping me solve the issue in which was I have having. Thanks again”

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Posted 2 months ago

“Excellent, efficient service [provided by Adam )AD7). Will take out House insurance with you. Was hoping it may be a bit cheaper as struggle with bills. Thank you Adam once again for being on the ball getting back to me with the questions I asked.”

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Posted 2 months ago

“IS1 was quick and efficient. Would definately recommend”

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Posted 2 months ago

“Although I didn't renew my policy as I had received a lower quote. Nicole NP3 was very accomodating and I will be contacting them when it's time to renew as the customer portal is one of the best to use.”

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Posted 2 months ago

“LB3 Sorted my query with no issues”

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Posted 2 months ago

“elisha was very helpful and thorough when checking my renewal”

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Posted 2 months ago

“The person on the chat line was very good And gave me a new renewal price on my contents which was cheaper than last year My adviser on chat was ET3 she was great”

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Posted 2 months ago

“TM7 Was a great help today”

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Posted 2 months ago

“KB2 was quick with response and gave extra support and information Great help”

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Posted 2 months ago

“EG4 the agent that served me on live chat was extremely helpful. She was very efficient and knowledgeable, thank you EG4!”

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Posted 2 months ago

One Call Insurance is rated 4.6 based on 422,014 reviews