One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 422,023 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 422,023 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent, efficient service [provided by Adam )AD7). Will take out House insurance with you. Was hoping it may be a bit cheaper as struggle with bills. Thank you Adam once again for being on the ball getting back to me with the questions I asked.”

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Posted 2 months ago

“IS1 was quick and efficient. Would definately recommend”

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Posted 2 months ago

“Although I didn't renew my policy as I had received a lower quote. Nicole NP3 was very accomodating and I will be contacting them when it's time to renew as the customer portal is one of the best to use.”

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Posted 2 months ago

“LB3 Sorted my query with no issues”

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Posted 2 months ago

“elisha was very helpful and thorough when checking my renewal”

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Posted 2 months ago

“The person on the chat line was very good And gave me a new renewal price on my contents which was cheaper than last year My adviser on chat was ET3 she was great”

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Posted 2 months ago

“TM7 Was a great help today”

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Posted 2 months ago

“KB2 was quick with response and gave extra support and information Great help”

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Posted 2 months ago

“EG4 the agent that served me on live chat was extremely helpful. She was very efficient and knowledgeable, thank you EG4!”

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Posted 2 months ago

“1S1 quickly resolved my problem. Thank you.”

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Posted 2 months ago

“Change of details for Direct Debit very fast and efficient. Thank you to "ti2" Tia.”

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Posted 2 months ago

“LB3 went above & beyond thanks”

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Posted 2 months ago

“your customer service person LG3 was very helpful and very efficient in dealing with my problem today”

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Posted 2 months ago

“kb2 was very helpful with my query”

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Posted 2 months ago

“Nice and easy and straight to the point! TM7”

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Posted 2 months ago

“LN1 was able to sort out my switch off insurance out stress free Thank you”

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Posted 2 months ago

“ep1 was very helpful and the enquiry was resolved . Many thanks”

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Posted 2 months ago

“ET1 was efficient and helpful with regards to making changes to my policy. Thank you.”

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Posted 2 months ago

“Customer service was really helpful. The person I spoke to (NP3) was clear and responded quickly. They helped any queries I had.”

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Posted 2 months ago

“The telephone assistant LE6.Leanne Warren-le6 was very helpful and professional. She listened carefully to my concerns, explained the policy clearly, and resolved my issue efficiently. Great customer service.”

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Posted 2 months ago

One Call Insurance is rated 4.6 based on 422,023 reviews