One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 430,657 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 430,657 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent customer service from JF3 today very efficient sorted very quickly”

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Posted 2 months ago

“Very helpful and informative.I would rate the product 10/10.”

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Posted 2 months ago

“Great service today, polite friendly and knowledgeable”

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Posted 2 months ago

“Hannah (HM1) was very helpful with my query”

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Posted 2 months ago

“LD7 (Lauren ) gave me a very good customer service experience today so thank you LD7”

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Posted 2 months ago

“Query on policy but difficult to resolve without speaking in persom”

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Posted 2 months ago

“Becca W (RW2) very helpful and receptive to my query. Got straight to the point and managed to resolve.”

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Posted 2 months ago

“Pleasant customer services. Robyn spoke calmly and clearly. She patiently guided me through the process. Thank you”

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Posted 2 months ago

“"I had a fantastic experience chatting with Louis (LM9) today. I needed very specific details regarding a previous claim for a new insurance application, and Louis was incredibly efficient. He confirmed the claim details, the settled amount, and the status of the file within minutes. He was polite, professional, and went the extra mile to ensure a formal Claims Experience Letter was sent to me for my records. He even provided a reference number for follow-up. Excellent service and a very helpful attitude from Louis "LM9"”

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Posted 2 months ago

“JC1 was polite helpful and courteous”

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Posted 2 months ago

“LB5 (Lucy) was very helpful when I struggled to make the portal function for me and sorted my issues in a timely and professional manner. Top work.”

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Posted 2 months ago

“KT7 - brilliant customer service.”

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Posted 2 months ago

“Hi I had a question about my house and contents renewal, the lady I spoke to was very helpful and pleasant to speak to. Thank you EL3.”

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Posted 2 months ago

“th3 was extremely helpful and efficient today hight recommend one call insurance”

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Posted 2 months ago

“Thanks a million to RW2. Excellent service through the chat line , very clear communication. A good price and a clear understanding of my policy tweaks.”

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Posted 2 months ago

“Very professional, nice quick easy well explained service from fsr”

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Posted 2 months ago

“API Excellent service through the chat line , very clear communication and understanding of my questions. Added an extra to my policy and a good price and a clear understanding of this extra to my policy .”

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Posted 2 months ago

“LH5 very helpful”

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Posted 2 months ago

“JF3 was extremely helpful and efficient today. Highly recommend One Call Insurance.”

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Posted 2 months ago

“Spoke to AR2 regarding my policy. AR2 dealt with the query ably and professionally.”

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Posted 2 months ago

One Call Insurance is rated 4.7 based on 430,657 reviews