One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 430,581 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 430,581 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fantastic service I had a live chat with RW2 who made my query simple fast and straightforward !!”

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Posted 2 months ago

“Leanne Warren ( LE6.Leanne Warren-le6)was very helpful and was able to offer a price acceptable to me without fuss. Polite and efficient and a pleasure to speak to”

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Posted 2 months ago

“LD7 was quick, precise and handled my query thoroughly.”

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Posted 2 months ago

“Sorted out what I ask thanks”

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Posted 2 months ago

“JF3 was quick and easy to deal with. Got a price I was happy with”

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Posted 2 months ago

“Been helped to find a suitable offer”

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Posted 2 months ago

“I had a problem logging in and had to do the live chat which isn’t great I thought but in the end I was pleasantly surprised it was sorted no problem which was a great help thanks to HM1”

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Posted 2 months ago

“Quick response to answer gentleman helping me was very polite and helpful. Price was very good everything was done very quickly”

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Posted 2 months ago

“Just a query today and Sarah M was very professional and helpful with all the info required from One Call Insurance, best Ernest.”

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Posted 2 months ago

“GF1 Amazing customer service she helped me get my insurance sorted after I was struggling with setting it up and very helpful and polite thank you”

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Posted 2 months ago

“RB1 Nice operator clear voice and emailed confirmation of my query to clarify .”

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Posted 2 months ago

“Easy, speedy connection through live chat. Connected to FP2 (Agent) who was quick at supplying the information and very helpful. Assisted in my request. Required additional information/help via another department and was sent a direct line number and opening times to complete. Thanks onecall.”

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Posted 2 months ago

“Re1 Excellent friendly , listened and sorted”

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Posted 2 months ago

“Very helpful after not being able to change online , thank you very much great customer service which I prefer to online robots”

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Posted 2 months ago

“LM9 Live chat - issue resolved quickly.”

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Posted 2 months ago

“LH5 was quick and efficient in dealing with my query”

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Posted 2 months ago

“Very happy with the service”

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Posted 2 months ago

“Clear helpful and not pushy CN4”

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Posted 2 months ago

“Cm7 was perfect in his help.”

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Posted 2 months ago

“KP3 Kaitlyn s Is one of the best and most helpful customer asnkperson to have had the pleasure to speak to. Many Thanks. Kind Regards. D Ashton.”

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Posted 2 months ago

One Call Insurance is rated 4.7 based on 430,581 reviews