One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 421,754 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 421,754 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent ME8 polite friendly efficient”

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Posted 1 month ago

“Friendly tone in messages. Did what I needed. Thanks. Person was SK3”

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Posted 1 month ago

“Thanks EK2 was very kind helpful and patient with me as I have the admin skills of a caveman. Much appreciated, thankyou ek2 !”

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Posted 1 month ago

“NE1 was very polite, considerate and helpful during our conversation. As a vulnerable person he managed to sort out my issue and relieve my mind.”

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Posted 1 month ago

“Agent SM6, super helpful and quickly resolved my issue. 5* excellent member of the team.”

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Posted 1 month ago

“I chat with Mia today so helpful”

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Posted 1 month ago

“BC1 the customer service was great. Made it so easy for my query to be sorted out and amended”

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Posted 1 month ago

“Chat agent ‘LG3’ was very helpful and prompt in dealing with my request. Providing quick and efficient customer service.”

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Posted 1 month ago

“SP6 was very helpful today and answered all my questions. Price was reduced so a happy customer.”

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Posted 1 month ago

“My premium came down a lot and the agent was helpful bc and friendly”

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Posted 1 month ago

“The agent I spoke to, Joel, sorted everything for me quickly and straightforwardly. Very professional.”

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Posted 1 month ago

“EF3 was very quick to respond and solved my query”

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Posted 1 month ago

“TJ2 was really helpful, sorted out my query quickly and efficiently - great service”

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Posted 1 month ago

“Had a good conversation with Jasmine”

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Posted 1 month ago

“Tara (TJ2) was great from start to finish, very very helpful and fast, cant thank her enough!”

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Posted 1 month ago

“Ella was very knowledgeable and made me feel comfortable during the call. She was very well mannered and I found her easy to talk to.”

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Posted 1 month ago

“Christopher made it very easy for an old woman to learn to upload stuff 5 star call handler.”

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Posted 1 month ago

“The phone was answered quickly and I saved money on my renewal.”

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Posted 1 month ago

“MB1 Mia was very helpful, she was worth 5 stars, and had everything sorted within minutes, its a pity One Call didn't offer the best price in their renewal offer and I didn't have to get alternative quotes”

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Posted 1 month ago

“SS9 nailed it. Solved my problem within 15 minutes with no hanging around listening to awful hold music and was able to get on with other stuff in the background - and he made sure I got a good deal!”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 421,754 reviews