One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 421,754 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 421,754 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“ML2 was extremely helpful and courteous when helping us with a change over of policies when we experienced a bereavement in our family - sometimes when dealing with online chats, it can be as frustrating as dealing with grief itself, but not with Megan, if only all online chats could be like this!”

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Posted 1 month ago

“SS9 - Live chat, spoke to SS9 within minutes of logging on. My query was understood by SS9 and dealt with swiftly. Thank you. good customer service.”

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Posted 1 month ago

“Great service from AA4 sorting out my renewal. Fast and efficient, I'm well pleased.”

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Posted 1 month ago

“I spoke to AM2 with questions about my renewal. Everything was handled quickly and efficiently. Great service, thank you.”

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Posted 1 month ago

“I was on chat with MX2 she was very attentive and answered all my questions. Renewal was sent straight to my portal. Thank you”

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Posted 1 month ago

“I've always tried to avoid live chats, however, I recently had cause to engage in a live chat with JM3. He was extremely patient and helpful.”

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Posted 1 month ago

“EL3 provided an excellent service today with regards to my household policy. Thank you Ella, your help was very much appreciated!”

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Posted 1 month ago

“ET3 quick and knowledgeable answers”

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Posted 1 month ago

“I spoke with KS8 today over live chat , brilliant professional service, was so quick and easy, Thank you”

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Posted 1 month ago

“EK2 was polite and patient”

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Posted 1 month ago

“TJ2 was very helpful dealing with my enquiry”

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Posted 1 month ago

“TJ2 was very helpful dealing with my enquiry”

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Posted 1 month ago

“BB7 is aExcellent communicator very professional explained everything I needed to know and listened andhe was very patient with me. Thank you.”

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Posted 1 month ago

“AA4 was very helpffull polite and friendly a credit to your company”

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Posted 1 month ago

“AM2 was super helpful and very informative”

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Posted 1 month ago

“Mp9 was very quick and understanding in helping with my matter. She was very good in explaining what was needed and was polite and calm with me which is amazing as I struggle with communicating and being understood, and she was very helpful 😊”

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Posted 1 month ago

“LD7 was helpful”

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Posted 1 month ago

“Sk3 made my renewal easy”

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Posted 1 month ago

“ME8 Maddison was so very helpful and knowledgeable. I can’t praise this agent enough very efficient Really happy with the chat todsy”

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Posted 1 month ago

“ML2 - worth getting in touch as price was reduced & ML2 was very helpful.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 421,754 reviews