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One Call Insurance Reviews

4.7 Rating 448,054 Reviews
93 %
of reviewers recommend One Call Insurance
Company Reviews Metrics Info
4.7
Based on 448,054 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Anonymous
Unverified Reviewer
“AR5 helped me renew my policy today. Great quick and thorough service.”
Helpful Report
Posted 1 month ago
Christopher Elliott
Unverified Reviewer
“Very helpful and nice while on chat”
Helpful Report
Posted 1 month ago
Anonymous
Verified Reviewer
“EG4. Perfect customer service. Very helpful.”
Helpful Report
Posted 1 month ago
Martin O'Donnell
Verified Reviewer
“Np3 fast and easy process to renew my home insurance clear and precise what more can I say Martin”
Helpful Report
Posted 1 month ago
Anonymous
Verified Reviewer
“RE1 very helpful during renewal discussions and advice on policy”
Helpful Report
Posted 1 month ago
Louise
Unverified Reviewer
“Just renewed my car insurance. Used the live chat and spoke to Jordan JE7. Very helpful. I was thinking of cancelling my policy, but JE7 managed to reduce my renewal price by £70, so I am very happy with that. Very quick and easy to use service.”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“Jg4 was very prompt to answer my requests so very pleased with the outcome”
Helpful Report
Posted 1 month ago
Anonymous
Verified Reviewer
“Very happy with assistance of EE3.”
Helpful Report
Posted 1 month ago
Nick Rose
Unverified Reviewer
“PS1, very good and helpful service.”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“Very friendly and helpful”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“VH3. Very helpful and swiftly dealt with my questions. Insurance now all in place after 5+mins.”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“Great communication and speedy service. JF3 explained everything clearly and professionally”
Helpful Report
Posted 1 month ago
Deborah
Verified Reviewer
“Your representative Anais (AS3) was great. Really helpful and swift. Gave me a good renewal price which I accepted. Excellent service all round.”
Helpful Report
Posted 1 month ago
Deborah Gammon
Unverified Reviewer
“I initially rang OneCall re email l had received with query to my car insurance and they advised to go onto the online Portal where l could send copies of paperwork (l just used a photo). I went to portal and done online chat with Tara TJ2 who was extremely helpful and said to sort out the problem she needed to contact AXA but it was after hours on a Friday and she said said she would contact them on Monday and get back to me. I was doubtful l would hear anything and was ready to call OneCall back today but l have just received email from Tara who sorted problem as promised. Very pleased with help and patient Tara (TJ2) showed to me. Thank you.”
Helpful Report
Posted 1 month ago
Deborah Gammon
Unverified Reviewer
“I initially rang OneCall re email l had received with query to my car insurance and they advised to go onto the online Portal where l could send copies of paperwork (l just used a photo). I went to portal and done online chat with Tara TJ2 who was extremely helpful and said to sort out the problem she needed to contact AXA but it was after hours on a Friday and she said said she would contact them on Monday and get back to me. I was doubtful l would hear anything and was ready to call OneCall back today but l have just received email from Tara who sorted problem as promised. Very pleased with help and patient Tara (TJ2) showed to me. Thank you.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“LN1 was excellent I could not have done this without his help. He talked me through my customer portal he was so patient thank you so much he should be given a medal.mrs p.”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“SM5 Sacha. A very efficient customer service representative. 10/10”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“Bc5 was very helpful”
Helpful Report
Posted 1 month ago
Matt Boyling
Verified Reviewer
“TH3 - First rate having dealt with Tom today I was concerned about an aspect of my new policy. He was very understanding researched my concern and reassured me that the cover was appropriate. All dealt with in a lovely manner. 😊 Thank you. He then confirmed our discussion by email which was excellent 👍”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“Great customer service experience on the chat today”
Helpful Report
Posted 1 month ago
One Call Insurance is rated 4.7 based on 448,054 reviews
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