One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 448,046 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 448,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke with Jasmine (JC1) on chatbox. Answered me promptly. She was able to help me with my query which was regarding the card that I had used to make payment. Usually don't like using this service but on this occasion it was efficent and helpful. Great service.”

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Posted 1 month ago

“EW9 sorted out the problem clear instructions”

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Posted 1 month ago

“BB7. Very helpful and resolved my problem”

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Posted 1 month ago

“Bg3 Very pt, helped me with a quote which I was grateful for and quick information.”

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Posted 1 month ago

“excellent customer service”

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Posted 1 month ago

“JP3 worked very hard to get me to renew, was polite and helpful.”

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Posted 1 month ago

“Good insurance company. Have been with them for a few years. I needed to cancel and IS1 was very helpful. No messing around. Gave me options to stay and informed of final payments.”

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Posted 1 month ago

“Good insurance company. Have been with them for a few years. I needed to cancel and IS1 was very helpful. No messing around. Gave me options to stay and informed of final payments.”

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Posted 1 month ago

“Online chat function, answered all my questions promptly and appropriately.”

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Posted 1 month ago

“I have found the service to be clear and helpful. BC 5 GIVE VERY GOOD CUSTOMER SERVICE AND SORTED OUT ALL MY REQUIREMENT EFFICIENTLY”

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Posted 1 month ago

“I would like to leave some very positive feedback for EW9. He listened carefully to my issue, understood the problem I was having, and helped me without hesitation. He was very friendly and professional, and it was clear that he has a very good understanding of the system. He didn’t ask unnecessary questions and went straight to finding a solution. I would definitely recommend EW9 for his professional, efficient, and friendly approach. People like him really make a difference when it comes to customer support. I really appreciate the help and the great experience. Thank you, EW9!”

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Posted 1 month ago

“PS1 was extremely helpful in amending my policy - quick and efficient service”

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Posted 1 month ago

“Daniel T, was very quick and helpful sorting my insurance out. Thank you”

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Posted 1 month ago

“JP3 at one protect was very helpful in renewing my insurance”

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Posted 1 month ago

“BH1 is the agent, too service, very easy to make a change and costs very reasonable thank you.”

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Posted 1 month ago

“AR5 helped me add a named driver today and was really helpful. He explained everything throughly and made the whole process seamless”

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Posted 1 month ago

“Excellent service from JP3 when discussing my preferences on policy coverage he was so helpful and had patience which to a senior citizen means a lot .”

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Posted 1 month ago

“I had an online chat with agent c04 today. He/she proved to be extremely helpful and a delight to work with.”

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Posted 1 month ago

“Great help from Paige.”

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Posted 1 month ago

“PS1 was very efficient and helpful”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 448,046 reviews