One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 448,055 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 448,055 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“JC1 was very helpful, thank you.”

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Posted 1 month ago

“Isabelle (IS1) provided a seamless switch over from existing car to my new one, including a transfer of private plate. Thoroughly professional service and a great new price. All done on a poor internet connection from Majorca back to the UK. Thank you”

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Posted 1 month ago

“RK3 Was awesome, polite, helpful and saved me money. All of which is great these days. Positive customer service is hard to find. But RK3 has renewed my my opinion, and cheered me up. Thank you for aa job well done.”

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Posted 1 month ago

“TJ2 was very helpful and concise. A great service, thank you.”

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Posted 1 month ago

“EB7 was brilliantly efficient and really helped me. Fantastic asset to your company. 👍🏻”

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Posted 1 month ago

“PS1 Answered all my questions and was very helpful”

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Posted 1 month ago

“AT7 gave very prompt and clear advice in reply to my question. Thank you.”

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Posted 1 month ago

“Is1 was Helpful and knowledgeable, gave me a good price and now I feel safe and secure”

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Posted 1 month ago

“JP3 call advisor was superb handling my query”

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Posted 1 month ago

“Ti2 was extremely helpful. The policy change was easy to complete, thank you”

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Posted 1 month ago

“Excellent customer service. Very helpful and patient young woman on the phone who sorted everything out quickly and efficiently. Higher recommend”

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Posted 1 month ago

“Paige was Fabby.”

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Posted 1 month ago

“RE1 Very helpful and polite. Good experience.”

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Posted 1 month ago

“FF2 was very professional and helpful in helping me sorting out my care insurance and I didnt feel that he was rushing me through the process trying to get me off the phone. He was patient and respectful, his help was much appreciated.”

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Posted 1 month ago

“Tk1”michele” Amazing agent spoke with so much professionalism and helped me understand what I needed to do for my policy to not end many thanks to her”

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Posted 1 month ago

“EB 7 was a very professional customer service employee. He responded to the issues I was raising and took note of my particular circumstances well. The result was a reduction in my renewal premium and a competitive price compared to other prices I'd obtained online. EB7 was a really good customers service representative”

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Posted 1 month ago

“WP1 provided great customer service, with brilliant after sales”

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Posted 1 month ago

“Customer service from JE7 was exemplary when I queried my renewal. The only problem I found was actual contact. The live chat just goes round in circles and the phone line is always busy but, having got through JE7 couldn't do enough for me. Highly recommended.”

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Posted 1 month ago

“I called to renew my car insurance. I spoke to Leanne. She was extremely helpful very polite and professional. Very pleased with the outcome. LE6.Leanne Warren-le6”

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Posted 1 month ago

“LE6.Leanne Warren-le6 Phoned me up to talk through my renewal and was efficient and managed to save me money whoch is always a good thing. The renewal email came through as promised and the app worked without a hitch.”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 448,055 reviews