One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 448,056 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 448,056 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ti2 helped me today with changing my insurance. She was very helpful and patient and was a pleasure to virtually chat with. She also explained what cover I had and how much it would cost for better cover which was helpful. She explained everything really well and answered all my questions”

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Posted 1 month ago

“BG3 fantastic help all sorted within minutes.”

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Posted 1 month ago

“TW9 very helpful and explained everything clearly. I was happy with the service I got.”

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Posted 1 month ago

“Quick & easy conversation. Nice to talk to a human!”

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Posted 1 month ago

“Agent co4 was very helpful with quick replies in assisting me with a registration change today”

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Posted 1 month ago

“Easy to deal with AJ1 good 👍 and”

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Posted 1 month ago

“Direct debit issue swiftly sorted. AP8 was friendly, efficient and a pleasure to deal with. Thank you.”

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Posted 1 month ago

“I recently used live chat and was helped by JE7. I had made a huge mistake on a renewal policy. He helped with the problem and everything was sorted out within 20 minutes. Made my day and many thanks to you JE7 for all your help and a wonderful job.”

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Posted 1 month ago

“Aj1 was on chat with me he was great going through everything with me and resolving all issues I had thanks for that”

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Posted 1 month ago

“Quick and easy to sort request .”

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Posted 1 month ago

“very helpful , so easy to deal with Joel was a star and so patient”

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Posted 1 month ago

“Great customer service from SP6. Supported in me getting the best available price.”

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Posted 1 month ago

“The agent who dealt with my querie agent SM6 couldn’t have been anymore helpful.”

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Posted 1 month ago

“Poor customer service. Poor communication. Poor experience arranging cover.”

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Posted 1 month ago

“Very competent chat today with Bethany BG3 ✅🙌🏼”

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Posted 1 month ago

“AT7 Very helpful agent Thank you”

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Posted 1 month ago

“Very helpful staff”

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Posted 1 month ago

“sorted issues albeit took 3 departments before reached correct person bb7”

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Posted 1 month ago

“ir2 helped me today and was fantastic, got me a great price and the exact policy I needed and was very efficient and polite”

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Posted 1 month ago

“GF7 advisor was very friendly and efficient in sorting my issues on my new policy, also was very good at advising of other products you supply. Very pain-free experience”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 448,056 reviews