One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 422,048 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 422,048 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“KT7 was extremely helpful . She managed to get me a better priced home insurance with. I am so grateful”

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Posted 2 months ago

“Great service today with IS1. Resolve my issue over live chat and explained the next steps.”

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Posted 2 months ago

“Perfect and very helpful”

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Posted 2 months ago

“Change of car insurance all sorted satisfactorily on live chat by RW2.”

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Posted 2 months ago

“Change of car insurance all sorted satisfactorily on live chat by RW2.”

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Posted 2 months ago

“AJ1 very helpful thanks”

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Posted 2 months ago

“Speaking to LN1 today very prompt professional an informed me of the details of policy very happy customer”

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Posted 2 months ago

“Very easy live chat service - I had a conversation with GF7 today who was very friendly, responded quickly and got my problem solved for me!”

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Posted 2 months ago

“CDC was great”

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Posted 2 months ago

“Great service from ET3 , very polite etc asset to the company”

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Posted 2 months ago

“Thanks to RW2 for the help.”

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Posted 2 months ago

“Rhianne was excellent in making my renewal competitive.”

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Posted 2 months ago

“Been with One Call Insurance for a year and never had any problems. Website is easy to use. My renewal came up and already my quote was not bad, however, I spoke to AJ1 via the live chat and within 10 minutes I was able to lower my renewal price and pay straight away. AJ1 was very helpful, quick, informative and easy to speak to. Happy to be with One Call Insurance for another year!”

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Posted 2 months ago

“Great service from NP3”

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Posted 2 months ago

“**KT7** Amazing, helpful, made the chat a quick and easy experience, thank you”

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Posted 2 months ago

“LB3 has been very helpful and explained everything to me really well.”

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Posted 2 months ago

“I was very happy with the response to my enquiry the agent *NP3* was excellent”

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Posted 2 months ago

“Very fast responding, Very Professional Thank You for your help.”

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Posted 2 months ago

“AI2 was a great help”

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Posted 2 months ago

“Question answered clearly”

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Posted 2 months ago

One Call Insurance is rated 4.6 based on 422,048 reviews