One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 422,014 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 422,014 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“SF7 was brilliant, explained everything friendly and professional. Thank you One Call Insurance!”

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Posted 2 months ago

“We were dealt with by JM6. She was friendly and really efficient. Would highly recommend onecall customer service”

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Posted 2 months ago

“Very helpful made it so easy to renew my policy”

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Posted 2 months ago

“Great chating to PS1 today very helpfull”

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Posted 2 months ago

“Jh7 was very helpful and able to explain all my questions”

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Posted 2 months ago

“Have been happy with my service over the past year and had a very helpful and easy online chat today with ir2 to discuss my renewal, which has now all gone ahead smoothly. Thank you”

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Posted 2 months ago

“Username Ci9 was a great help !! A credit to your company”

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Posted 2 months ago

“MG9 has been a great help today. Of all the tasks I needed to complete, this has been one of the simplest :-)”

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Posted 2 months ago

“IT3 was extremely helpful”

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Posted 2 months ago

“Very helpful and polite manner with speedy response”

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Posted 2 months ago

“Happy I done the live chat with One Call today. Completed my car insurance renewal with KS8. KS8 updated the amendments I required and was professional, helpful with great patience on the chat. Cheaper insurance cover than last year as well. Win Win this time with One Call”

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Posted 2 months ago

“EE dealt with my query today and sorted it out very quickly she was very good and an asset to your company”

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Posted 2 months ago

“The whole experience from booking on line and to follow-up call to make sure I was happy with products was really good. Good value for money, very polite non pushy at all”

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Posted 2 months ago

“Very helpful and patient EL3”

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Posted 2 months ago

“My online chat with PS1 was extremely efficient the information was concise and assisted me make an educated decision to renew with one call Many Thanks”

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Posted 2 months ago

“Good communication and dealing with my query thank you AN7”

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Posted 2 months ago

“I had an excellent experience with One Call Insurance’s online chat customer service. The advisor was incredibly helpful, friendly and professional from start to finish. They took the time to explain everything clearly, answered all my questions patiently and made the whole process feel easy and stress-free. It’s rare to find customer service that feels genuinely attentive and efficient at the same time, but this was exactly that. A real credit to the company—thank you for such outstanding support!”

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Posted 2 months ago

“AR6 Excellent! Allayed my fear and panic in an instant”

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Posted 2 months ago

“Great service by BC1”

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Posted 2 months ago

“Co4 was quick to sort my issue great service”

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Posted 2 months ago

One Call Insurance is rated 4.6 based on 422,014 reviews