One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,842 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,842 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used the online Chat with PS6 who was very helpful in changing my details and quotes for new insurance.”

Helpful Report

Posted 1 month ago

“AR5 was very helpful and efficient in helping with questions.”

Helpful Report

Posted 1 month ago

“SP6 dealt with my change of registration efficiently. Thank you very much.”

Helpful Report

Posted 1 month ago

“Great service very prompt and polite. Spoke with Lauren LD7 was a great help problem sorted very quickly.”

Helpful Report

Posted 1 month ago

“Thanks for reducing my insurance today speaking to LE6.Leanne Warren-le6”

Helpful Report

Posted 1 month ago

“TJ2 was really helpful, we spent over an hour chatting and they kept me updated throughout the whole process of updating my policy and ensuring I had the right cover! :)”

Helpful Report

Posted 1 month ago

“Spoke with TK1 today excellent service which I would describe as prompt /helpful and which answered the questions posed. Great agent for One Call thank you so much”

Helpful Report

Posted 1 month ago

“EW9 dealt with my chat enquiry efficiently and professionally today regarding a change in payment details going forward. Having used the link provided I have yet to see proof that his advise 'works' but at this stage I have no reason to doubt same.”

Helpful Report

Posted 1 month ago

“LG3 was amazing, super quick answer and very efficient. Thank you”

Helpful Report

Posted 1 month ago

“FP2 - Great service, no duplicate questions, straight to the point and no hesitation in answering the enquiry. Makes a huge difference to have top rate customer service. Thank you.”

Helpful Report

Posted 1 month ago

“Spoke regarding cancelling my policy as i had to sell the car. Spoke with BG3 who was excellent. She gave me sound advice and no doubt i will return to One Protect when i purchase my next vehicle.”

Helpful Report

Posted 1 month ago

“Just had a chat with Jack (JP3). Jack was courteous and professional at all times, he tried his best to retain my business and provided a competitive quote, but was sadly unable to compensate for the loss of my Meerkat Movies promotion, so I'll be renewing through Compare the Market again. It was a pleasure chatting with JP3.”

Helpful Report

Posted 1 month ago

“BG3 was great thanks”

Helpful Report

Posted 1 month ago

“Had to cancel my auto renewal,as it was ridiculously expensive,the "bot" I chatted to facilitated it without incident.”

Helpful Report

Posted 1 month ago

“BG3 was very helpful in setting up my new policy”

Helpful Report

Posted 1 month ago

“Spoke to Jake ji9 on the phone with regard to my renewal. He was very quick to help and I wasn't left holding on the phone forever like some places! Renewal was sorted, thank you!”

Helpful Report

Posted 1 month ago

“TJ2 helped me sort out access to my account in a simple and speedy way. Service was great, thank you Tara :)”

Helpful Report

Posted 1 month ago

“BB7 Ben very quick and sorted in under less than 5 minutes and provided the details I needed for next steps, thank you!”

Helpful Report

Posted 1 month ago

“BHI VERY QUICK AND SORTED PRECISELY AS I WANTED IT SO THANK YOU VERY MUCH, BEN”

Helpful Report

Posted 1 month ago

“Ref: RB1 My query was dealt with swiftly and suitably sorted out. I received the documents as was promised immediately after. Thanks.”

Helpful Report

Posted 1 month ago

One Call Insurance is rated 4.7 based on 447,842 reviews