Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,153 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best company to trade with.All the best products for the best prices.Extremely recommend that company !!!!”

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Posted 11 years ago

“Prompt delivery and in excellent condition”

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Posted 11 years ago

“Quick and efficient. Very p,eased”

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Posted 11 years ago

“Easy Website, good customer care”

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Posted 11 years ago

“Hi I haven't received my goods yet, because they are on back order. when I do, I will be happy to review them. Thanks”

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Posted 11 years ago

“We bought an AEG 6 ring gas hob for bargain price of £199 - had looked for ages for a 6 ringer and this was the best brand, best value we could find. Fitted yesterday in my new kitchen, works a treat, so pleased.”

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Posted 11 years ago

“Overall the goods were ok, the oven sent was not the one I ordered but accepted it as being ordered via internet would be more hassle to send back and be without an oven once again. The hob did not sit flat at its edges although the worktop is perfectly flat, got round this by using silicone adhesive and forcing the edges down with heavy weight.”

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Posted 11 years ago

“Excellent service - our waste disposal unit broke just before bank holiday weekend, and we were able to go and collect a new one rather than waiting until after bank holiday for delivery. Fantastic price too.”

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Posted 11 years ago

“EXCELLENT SERVICE, FRIENDLY STAFF, AND PROMPT DELIVERY. WILL BE USING THEM AGAIN IN THE FUTURE AND RECOMMENDING TO FRIENDS AND FAMILY.”

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Posted 11 years ago

“very efficient and prompt service.”

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Posted 11 years ago

“Excellent service, the only thing I would have liked is to know if delivery would be a.m. or p.m. on stated day.”

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Posted 11 years ago

“Excellent Service , Price and Delivery”

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Posted 11 years ago

“Dishwasher delivered on time and driver phoned first to give time indication .”

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Posted 11 years ago

“Excellent delivery options, quality product and 5 year warranty is always good!”

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Posted 11 years ago

“supplier of choice!”

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Posted 11 years ago

“The original product had a months delay from manufacturer I was told this when ordering and was immediately offered a good alternative. So I wasn't messed about and was helped by a knowledgable and active phone operator. The un branded product is great came quickly (with a phone call half hour before drop off) and is remarkably cheap for a stainless steel extractor of quality. I was very happy.”

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Posted 11 years ago

“Good communications Delivered as promised. Good price”

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Posted 11 years ago

“Very good service, one of three packages got lost & they sent next day delivery another one, would buy from them again.”

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Posted 11 years ago

“I found the website easy to use and informative, enabling me to make my purchase with confidence. The appliance was delivered quickly, on time and in good condition. I appreciated the use of 'eco delivery' - which is in everyone's interests.”

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Posted 11 years ago

“Great service”

Helpful Report

Posted 11 years ago

Cookology is rated 4.8 based on 6,153 reviews