Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Coopers Of Stortford Reviews

2.0 Rating 459 Reviews

20 %

of reviewers recommend Coopers Of Stortford

Company Reviews

2.0

Based on 459 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Coopers Of Stortford Reviews

About Coopers Of Stortford:

Coopers of Stortford- packed full of our most popular value-for-money offers, many of which are not available in the shops. From Cookware to Gardening Equipment, we have selected items that are all of good quality at keen prices. A family run company based on traditional ideals and values, we sell goods nationwide

Visit Website

Phone:

0844 482 4400

Location:

11 Bridge StreetBishops Stortford
Hertfordshire
CM23 2JU

Write Your review

Tell us how Coopers Of Stortford made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Coopers Of Stortford 1 star review on 30th June 2021

Coopers Of Stortford 1 star review on 30th June 2021

Coopers Of Stortford 1 star review on 30th June 2021

Coopers Of Stortford 1 star review on 30th June 2021

Coopers Of Stortford 1 star review on 30th June 2021

Coopers Of Stortford 1 star review on 30th June 2021

Coopers Of Stortford 1 star review on 30th June 2021

13

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not order things from this company. You will only be disappointed when things turn ugly with your order and them. They are a let down. Watch out for yourselves here!”

Posted 3 years ago

“No return of emails cut off from phone calls faulty Chinese product don’t deal with this company I don’t know how they keep on trading”

Posted 3 years ago

“Most of coopers staff need training how to deal with customers been waiting for parcel over 4weeks promises to sort out going to phone me back never do numerous premium rates phone calls to them waste of time never use this company again zero rating is to much as far as I am concerned”

Posted 3 years ago

“Over a month and still waiting for delivery. Tried ringing, 17th in queue. Hung on (at 7p per minute) reached 2nd in queue, then told to leave a message but informed mail box full and cut off!! Emailed but still waiting for a reply. Have been satisfied in past but won't be ordering again. Even allowing for current circumstances this is beyond poor.bazalung”

Posted 3 years ago

“I bought a pair of shoes from coopers of Stortford and I thought they were poor quality and overpriced so I returned them for a refund. Royal mail delivered the shoes to coopers on the 12th. It is now the 30th and I have not received a refund. I have tried phoning them but they have an 0844 number ( costs 7p a minute ) and every time I try to phone them I am told that I am 8th in the queue.”

Posted 4 years ago

“I have not dealt with this company before and I will not deal with them again. On 12th March 2020 I ordered and paid for a broom. The product was listed as in stock and delivery charged at £4.99 . The order acknowledgement said the product would normally be delivered within 5 days and a further notification would be sent to allow tracking. Today 6days from placing the paid for order,no notification of dispatch being recieved I telephoned customer service. After waiting some considerable time in a queue I was told that my order has not yet been dispatched . Obviously this outfit doesn't need to provide service”

Posted 4 years ago

“Bought wind proof umbrellers recently my previous ones I lost and had them for 4years .well used and lasted all this time and lived up to their promise .my recent ones I bought from coopers and first time out did not live up to the promise and damaged beyond repair .not remotely windproof fabric not as robust as previous ones bought from easylife.”

Posted 4 years ago

“I PURCHASED A OIL FILLED RADIATOR FROM COOPERS OF STORTFORD TO BE USED IN MY CONSERVATORY BEING AS I HAVE NOT A GAS SUPPLY, IT WAS SLIM AND DID NOT LOOKOUT, OF PLACE, IT IS FAIRLY CHEAP TO RUN AND CAN BE MOVED TO WHATEVER ROOM YOU WOULD WANT . THIS PRODUCT FROM COOPERS OF STORTFORD IS ANOTHER GREAT IDEA SO ONCE AGAIN WELL DONE COOPERS OF STORTFORD,I CERTAINLY WOULD RECOMMEND THIS PRODUCT TO ANY PERSON.”

Posted 4 years ago

“Ordered three items with the 20% discount, order came to £57.75, taken from my bank £68.35, only one item was discounted, when I phoned Coopers, not very helpful their customer services. I emailed the 17th February and no answer from them. I have been a good customer but will not be buying anything else from them”

Posted 4 years ago

“I bought some settee and chair cover from Coopers the settee cover does not fit and would not fit the smallest size given. They said they would pick them up, when they did not arrive on the day stated, I phoned them, I was told to taken to the post office and was given a lot of abuse. The returns label is not prepaid which will mean me footing the bill and not getting a refund.d”

Posted 4 years ago

“I have asked 9 TIMES to beremoved from mailing LISTS! Still getting catalogue ENOUGH - STOP - DESIST !! AS SOON AS PEOPLE ASK YOU TO DO SO A VERY ANGRY EX CUSTOMER .”

Posted 4 years ago

“My complaint is receiving a £10 money off voucher and finding most items £29,99 which means there is no benefit as. I struggle to find anything else I need But in any case I would not order from Coopers on principle as I feel it is a 'con, Brenda Williams”

Posted 4 years ago

“not uneasy company to deal with, premium phone lines and poor customer service and on top of that they charged me to return an incorrect item !!!!! Don't bother, plenty of alternative suppliers out there that are customer friendly”

Posted 4 years ago

“Seven items ordered. Three items delivered but the paperwork showed four - I did phone but that was a total waste of time and almost a month later, no response from customer services other than an automatic email promising a response within a maximum of three days. I am about to threaten to sue them to get my money back.”

Posted 4 years ago

“Disgusting company would not recommend using them!!! they cancelled all my orders and called it fraud didn't even bother to tell me I had to continusly ring them to try get my money back!!! If I could give them 0 stars i would!!”

Posted 4 years ago

“absolute amateurs , i ordered a canopy /porch and when it came it had a faulty component . i phoned them ( premium rate call £3.79 ) and the indifferent agent said they would send out a complete canopy as they could not supply the faulty part . when it arrived i emailed them about returning the faulty item , they said they would collect it but could not give a time so i had to wait in all day . i will never use them again and would not recommend them to anyone .”

Posted 4 years ago

“Do not order by telephone since waiting time and ordering cost me over £11 for items that only cost £20 which I believe were overpriced. Had to call them repeatedly since they kept cancelling the validity of the discount voucher. Reluctant to use them again for anything.”

Posted 4 years ago

“WARNING: Do not buy garden equipment from this company. I bought a lawn raker and now that the the tines are broken they do not sell spare parts and have no idea where to get them as they bought the lawn raker overseas. What a waste of my money. If I bought Qualcast etc. I would be able to find the spares. I will never anything from Coopers of Stortford again.”

Posted 4 years ago

“Mobile phone ordered and dispatched minus SIM cards.. emailed four times over two weeks - received three automated responses and nothing else. Totally unacceptable service (i.e. none at all).”

Posted 4 years ago

“Absolutely disgusted. Will never buy from them again. Total ripoff. Their phone numbers are premium rate at 55p per minute. Needed some help with a dodgy item ended up costing me almost £8 in call charges. After all that problem was not resolved by useless technical support. Found out they're just a call centre with only a database to assist them. Guy I spoke to was on his notice and blew the whistle to me.”

Posted 4 years ago

«
1
...
2
3
4
5
6
»

Coopers Of Stortford is rated 2.0 based on 459 reviews