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Coopers Of Stortford Reviews

1.9 Rating 486 Reviews
19 %
of reviewers recommend Coopers Of Stortford
1.9
Based on 486 reviews
Shipping & Delivery
Delivery Methods
Courier
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About Coopers Of Stortford:

Coopers of Stortford- packed full of our most popular value-for-money offers, many of which are not available in the shops. From Cookware to Gardening Equipment, we have selected items that are all of good quality at keen prices. A family run company based on traditional ideals and values, we sell goods nationwide

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Phone:

0844 482 4400

Location:

11 Bridge StreetBishops Stortford
Hertfordshire
CM23 2JU

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Coopers Of Stortford 1 star review on 18th September 2024
Anonymous
Coopers Of Stortford 2 star review on 27th July 2024
Anonymous
Coopers Of Stortford 1 star review on 16th July 2024
Neil Manson
Coopers Of Stortford 1 star review on 30th June 2021
Anonymous
Coopers Of Stortford 1 star review on 30th June 2021
Anonymous
Coopers Of Stortford 1 star review on 30th June 2021
Anonymous
Coopers Of Stortford 1 star review on 30th June 2021
Anonymous
16
Anonymous
Anonymous  // 01/01/2019
2 door shoe storage cabinet, arrived very quickly .the assembly instruction are difficult to follow ,the unit was slightly damaged
Helpful Report
Posted 11 years ago
Late friday afternoon 6/2/2015 I ordered a wheel chair explaining to the operator it was urgently needed, it arrived next morning at 9am. It is rare to get such good service,but you do at Coopers. Thank You. Mr. Chris Sims Luton
Helpful Report
Posted 11 years ago
have returned from lanzarote .the leather travellers were brilliant.flight tickets etc in front zip pocket .very roomy just seemed to keep on expanding excellent quality. very good is not a high enough rating for these they were beyond excellent. have just ordered some more items from this store .hope no im sure they will be as good
Helpful Report
Posted 11 years ago
I have just received my Lounge Trolly, only ordered sunday afternoon and arrived tuesday morning that was very quick sevice. Am really pleased with this item very strong and study, saw some elsewhere and wanted triple the price. Thank you very much will shop with you again and will recommend you to friends. Mrs diana skinner (southampton)
Helpful Report
Posted 11 years ago
Do not use this company! they state delivery can take up to 30 days. So you have to wait for that long before it does not turn up at all. Totally unacceptable in the modern world. Much better companies offer real delivery dates and tracking. Forget trying to call them unless you have hours and money to waste.
Helpful Report
Posted 11 years ago
I AM RELATIVELY NEW TO THIS SELLER ONLY PURCHASED 4 ITEMS SO FAR BUT HAVE HAD NO TROUBLE WHATSOEVER AND WILL CONTINUE TO USE THEM AS LONG AS THIS SITUATION CONTINUES THERE BUYING TO DELIVERING IS PHENOMENAL IN MY CASE CAN'T FAULT THEM FULLY RECOMMEND. HARRY B
Helpful Report
Posted 11 years ago
I recently purchased ear cleaners.The items were useless and a total waste of money. I left a negative review in the site. When I checked a few hours later it said that my review was awaiting approval. One week later, my review has disapeared. Shame on Coopers for rejecting genuine critical reviews
Helpful Report
Posted 11 years ago
Received items noon today, (22nd) these were ordered at almost MIDNIGHT on 20th January.......what service, well done Coopers. Items were a reorder of outdoor sensor lights, so delighted with previous one I came back for another 2. Can highly recommend these lights. E.C
Helpful Report
Posted 11 years ago
I purchased a reading lamp in 2011 so less than 3 yes. I phoned to see if they had a spare plug which I was willing to pay. All they said was no as out of warranty. I asked for address of supplier at first they said didnt know even though they still sell item. Then they said they are not obliged to give as China and Hong Kong. They told me to google it even though I was told by 4 reputable electrical suppliers not safe to buy off the internet as not safe Their attitude was couldn't care less. I have asked to be removed from mailing list as you get more loyalty from market stalls. I will not buy from Coopers again due to their lack of interest in their customers. I was willing to pay but they didn't care.
Helpful Report
Posted 11 years ago
I ordered a two step folding stool on the 14th January. Despatch was confirmed on the 16th January and the goods were delivered at 10:30am on Saturday 17th January. The stool is made of good hard wood and well constructed. I was quite prepared for it to be supplied in flat pack form but was pleasantly surprised to find it assembled. I am very pleased with shopping experience I have had with Coopers and would not hesitate to recommend them. June in Aylesbury.
Helpful Report
Posted 11 years ago
Purchased manual log splitter, was a bit sceptical BUT IT IS A GODSEND !!!!! VERY easy to use, and I'm not fit, much more stable than I thought it would be, even on gravel. Will keep an eye on ratchet grooves ( lot of pressure ), but seems sturdy enough on first showing. HIGHLY RECOMMENDED Danny T Cheltenham
Helpful Report
Posted 11 years ago
Coopers of Stortford have a problem with delivering goods. We placed an order at the end of November, it arrived incomplete, I.e. some items were missing. I was assured the missing items would be shipped soon. Next I got a parcel with the complete order, which meant I now had duplicates and was being charged for them. When I contacted Coopers they said they would arrange for the duplicates to be picked up by Hermes couriers. This was at the beginning of December. Since then Coopers fixed 3 days when Hermes would come and pick up the goods. We are still in possession of the duplicates and have not been reimbursed yet. This service is unacceptable and very inconvenient for the customer.
Helpful Report
Posted 11 years ago
dumper truck good quality and price
Helpful Report
Posted 11 years ago
I have been using Coopers of Stortford for many years now & Can honestly say I have never had any major issues with the company or any of the members of staff I've spoken to. Although my order of the comfy cushion was a few days late, when I phoned up to complain the member of staff I spoke to was very apologetic and assured me that the problem would be fixed right away, I felt very valued and I appreciated their honesty and sincerity. I am now currently enjoying my big comfy cushion thanks to Coopers and will be ordering again in the future! Keep up the good work!
Helpful Report
Posted 11 years ago
I purchased a car camera which at first I was apprehensive about due to the negative reviews, and also it is much more expensive than ebay ones. however it was delivered quite quickly and the delivery driver even gave me a box of chocolates because it was near Christmas. I use the car camera quite often and no probelsm as of yet, but I do find its qite expensive. no probs with the staff SO FAR will pay attention next time I order. but I will be ordering again which highlights my point. some improvements are possibly needed
Helpful Report
Posted 11 years ago
COOPERS OF STORTFORD ARE A GREAT COMPANY. ALL OF THE NEGATIVE REVIEWS ARE WRONG AND PATHETIC. THE STAFF AT COOPERS ARE MORE THAN HELPFUL, ALWAYS POLITE AND FRIENDLY AND ALWAYS SORTING OUT MY ORDERS. THE PRODUCTS ARE GOOD QUALITY AND CHEAP AND I HAVE ONLY HAD A PROBLEM ONCE, WITH WHICH IT WAS DEALT WITH STRAIGHT AWAY. THE CUSTOMER SERVICES AND THE ORDER LINE ARE FABULOUS AND DELIVERY WAS ONE DAY. ABSOLUTELY SATISFIED. COOPERS OF STORTFORD I RECOMMEND, DONT BE FOOLED BY THE FOOLS ON THIS REVIEW PAGE!!!!!!
Helpful Report
Posted 11 years ago
We ordered a shoe storage unit, which was 29.00, it took a month to arrive. The quality of the unit was extremely poor. I looked at how to return the item but then realized it would cost a fortune in postage. If I do not recieve my money back I will be going to trading standards. How can you expect business when your selling such poor quality. Ian Burgess
Helpful Report
Posted 11 years ago
I ordered two cushions in October. One month later I phoned this company to ask where they were. The order had been allocated to someone else and the person I spoke to said it would be re-ordered as a priority. I have now been billed twice. Once on 21st October and again on 21st November for £34.97. I phoned again and was told someone from Accounts would phone me back. I have just had a very unpleasant conversation with a young man called "Ben" who kept interrupting me trying to explain what had happened. He disputed the October order and said I had not been charged twice, over and over. I gave him my credit card number, and was looking at the two statements. He went away, then said he and the supervisor had found the original order and that one payment would be refunded immediately. I was very offended by his manner and the way he spoke to me. No apology - he just hung up. I would never deal with this company again.
Helpful Report
Posted 11 years ago
I bought a 45w heater for an airing cupboard. Total waste of time and money. Would not recommend this product to anybody.
Helpful Report
Posted 11 years ago
I Would not recommend purchasing from this company at all. I Ordered presents for Christmas, on the 4th of December. Coppers of stortford claim to have dispatched the parcel on the 9th, on the 12th via Tracking no parcel is reported at Hermes Depot. contacted Coppers customer service two days later via there Site contact Email, inquiring why no movement, NO response. Contacted again, Coppers finally responded telling me to wait, delivery will happen. Called them on 19th told the same lies parcel is in transit. will be delivered over the weekend. Still no delivery. now being 22nd phoned Coppers told parcel is at Gatwick depot should be out for delivery tomorrow, told them if the courier was unable to deliver on the 23rd I will collect. Then received a call from Coppers customer services after 4:30 to be told my parcel has been lost so I won't get Christmas presents. So this is how they treat customers,
Helpful Report
Posted 11 years ago
Coopers Of Stortford is rated 1.9 based on 486 reviews