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Coopers Of Stortford Reviews

2.0 Rating 460 Reviews

20 %

of reviewers recommend Coopers Of Stortford

Company Reviews

2.0

Based on 460 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Coopers Of Stortford Reviews

About Coopers Of Stortford:

Coopers of Stortford- packed full of our most popular value-for-money offers, many of which are not available in the shops. From Cookware to Gardening Equipment, we have selected items that are all of good quality at keen prices. A family run company based on traditional ideals and values, we sell goods nationwide

Visit Website

Phone:

0844 482 4400

Location:

11 Bridge StreetBishops Stortford
Hertfordshire
CM23 2JU

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Coopers Of Stortford 1 star review on 30th June 2021

Coopers Of Stortford 1 star review on 30th June 2021

Coopers Of Stortford 1 star review on 30th June 2021

Coopers Of Stortford 1 star review on 30th June 2021

Coopers Of Stortford 1 star review on 30th June 2021

Coopers Of Stortford 1 star review on 30th June 2021

Coopers Of Stortford 1 star review on 30th June 2021

13

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the glass hob covers. Arrived in good time. Fit perfectly. Only problem, where the feet are positioned, means one has to be upside down. Other than that, very happy.”

Posted 3 years ago

“I bought some settee and chair cover from Coopers the settee cover does not fit and would not fit the smallest size given. They said they would pick them up, when they did not arrive on the day stated, I phoned them, I was told to taken to the post office and was given a lot of abuse. The returns label is not prepaid which will mean me footing the bill and not getting a refund.d”

Posted 4 years ago

“Low quality caps”

Posted 6 years ago

“I purchased their Paint Brushes and I would say they are good quality! Postage was first Class Many Thanks”

Posted 6 years ago

“ordered two wall clocks buy one get one free. one was black and one was silver. they cost me 19.99 for two. i also had free postage when i ordered. the items came in 7 days which although is not next day delivery was not bad. when the clocks arrived one stopped working after a week - to my disappointment - phoned coppers and they sent me a replacement. i found this hassle free and what i expected as one was broken. good deal and and nice not paying delivery for once so pleased overall”

Posted 8 years ago

“Regarding my previous feedback. The item ordered 'Tyre pressure monitor' was delivered at the time Customer Services stated. Quality of the item is good and functions perfectly well. So worth the wait.”

Posted 9 years ago

“The delivery took two days once they were sent(over seven days to actually send them) and the stuff I ordered was good and well packaged they would be a good company if they sort the despatch side of the business out.”

Posted 9 years ago

“We have had many products from Coopers & yes, sometimes have had to wait for goods but appreciate the busy times for the company. No problems so far but would add that we ordered & received two door canopies in green and are so pleased with them wanted to extend and, Coopers no longer do the canopies in green - wonder why!!!”

Posted 9 years ago

“dumper truck good quality and price”

Posted 9 years ago

“I have been using Coopers of Stortford for many years now & Can honestly say I have never had any major issues with the company or any of the members of staff I've spoken to. Although my order of the comfy cushion was a few days late, when I phoned up to complain the member of staff I spoke to was very apologetic and assured me that the problem would be fixed right away, I felt very valued and I appreciated their honesty and sincerity. I am now currently enjoying my big comfy cushion thanks to Coopers and will be ordering again in the future! Keep up the good work!”

Posted 9 years ago

“i purchased a garden cart or9339186 nice tool but!! the wheels appear to be buckled, after being told that there is a 36minute wait by phone to speak to someone I feel somewhat frustrated. cartwrightvr@talktalk.net”

Posted 9 years ago

“Dreadful service no helpful staff despicable management I've even been lies too”

Posted 11 months ago

“Dreadful service no helpful staff despicable management I've even been lies too”

Posted 11 months ago

“I ordered a mini-table CodeC969 which is excellent for the purpose I needed except it says it’s so easy to fold away and store. This may be for a young person to fold away but for me in my 80s it is extremely difficult. It’s awkward and impossible to get the legs in correct position to fold. I wouldn’t recommend this product for anyone over 60.”

Posted 2 years ago

“I have had good service for many years but their website is a mess Tried to find out where my order was but on the website was "Tracking N/A". Really in this day and age tracking should always be there. And another thing, I ordered on the 9th and now we are at 15th, it's about time they got that right, I can order from eBay or Amazon and my orders are delivered within at the most 2 days”

Posted 2 years ago

“Can't believe how my order gets sent to a totally different address and now awiting an update delivery ! Plus the fact my personal details ( Name and phone number has be passed on to a stranger !!) After several calls to rectify this a delivery big part of the order has arrived. How long I don't no when the rest will be delivered. Shame Cooper's You've let me down..”

Posted 2 years ago

“garden bench three weeks old seat lath broke.will not replace got to send whole bench back.paid 89 pound . made in china.KEEP WELL AWAY FROM THIS COMPANY.”

Posted 3 years ago

“Three times I have emailed them with change off address I have also updated my account details. I have a package coming and where is it going to my old address nobody listens”

Posted 4 years ago

“Sales team should really inform customer if an item is out of stock, not just take an order and payment knowing full well that the order would not be despatched until all items are available leaving customer having to chase order after ten days to find this out. When cancelling the items that’s causing the hold up being told that the money for these would not be returned to my account until five days later. Not impressed.”

Posted 4 years ago

“put an order in and it stated will receive it within 5 days. no communication from them about dispatch. on day 6 i contacted them twice, no reply. then i contacted them through paypal dispute and asked for a refund as i hadn't received it. strangely enough I got a reply saying it had now been dispatched. when it should have been dispatched 7 days previously (according to their website). yes the product was ok, but customer service and communication and delivery was rubbish. i wont use them again”

Posted 4 years ago

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Coopers Of Stortford is rated 2.0 based on 460 reviews