Coopers Of Stortford Reviews

Name: Coopers Of Stortford
Address: 11 Bridge StreetBishops Stortford, Hertfordshire
Rating: 1.93

1.9 Rating 486 Reviews

19 %

of reviewers recommend Coopers Of Stortford

1.9

Based on 486 reviews

Shipping & Delivery
Delivery Methods	Courier

About Coopers Of Stortford:

Coopers of Stortford- packed full of our most popular value-for-money offers, many of which are not available in the shops. From Cookware to Gardening Equipment, we have selected items that are all of good quality at keen prices. A family run company based on traditional ideals and values, we sell goods nationwide

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Phone:

0844 482 4400

Location:

11 Bridge StreetBishops Stortford
Hertfordshire
CM23 2JU

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Coopers Of Stortford 1 star review on 18th September 2024

Anonymous // 01/01/2019

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“I purchased a chair cover. It didn’t fit. I returned it. They didn’t refund postage until I complained. Since then I have been harassed with catalogues despite several requests not to send them. I have now asked for all my details to be removed.”

Helpful Report

Posted 8 years ago

“I have bought several solar powered items from Coopers this year. the Gutter lights only lasted a few months, the solar water lilies a few weeks and the solar lily pad fountain even less. I have told them on several occasions that these items ar no fit for purpose. Their response 'we sell thousands with a very small return rate' if it increases they will investigate further!!! I had 9 solar lilies of which only 2 are still coming on and I don't expect these to last much longer. Not a good record I would say 80% failure rate so far and will probably be 100% any day now. I have a lot of other solar lights in the garden from other sources and they've been going for over a year. Very disappointed with Coopers attitude to my complaint.”

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Posted 8 years ago

“I am still waiting for the correct order this will be the third attempt I ordered a flip phone the last delivery consisted of three sports bras but the paperwork said it was a flip phone total incompetence”

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Posted 8 years ago

“PLACED ORDER FOR OVER £40 BUT HAD TO JUST GIVE UP THE PAGE KEPT R E TURNING TO PREVIOUS...TALK ABOUT MADDENING VEXATION TO THE SPIRIT! " AFTER NEARLY AN HOUR I GAVE UP IN DISGUST!! ""HOW TO ORDER"---JOKE!! barbara.welch134@gmail.com”

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Posted 8 years ago

“Ordered an item from Coopers of Stortford online on Wednesday 9th May at 9.54am and within parameters for next day delivery and paid for next day delivery but didnt deliver to me Thursday 10th May and still waiting not sure what's gone on but no emails or phone calls. Bad service”

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Posted 8 years ago

“Good quality and quick delivery”

Helpful Report

Posted 8 years ago

“Have ordered from Coopers few times now and have generally been pleased with everything, however, the hanging baskets which were purchased as Christmas gift have failed to impress, they are too light and sway about in the lightest of winds and one has already began to fall apart, they were only put outside 4 days ago, considering the cost of them it is not what I would have expected, I bought four of them but don't think I'll purchase anymore.”

Helpful Report

Posted 8 years ago

“The majority of staff in Coopers are lovely people, cheerful and helpful, always a pleasure to visit this shop, the choice of goods is interesting and different from those in chain stores. My last visit was particularly successful- I was granted a free delivery for the plants, pots and other garden stuff, all items I chose myself and they were stored for me in the shop until delivery a few days later. A courtesy call from the courier on the day was very convenient. Could not be happier for how accommodating the staff were to my needs. Thank you!”

Helpful Report

Posted 8 years ago

“The majority of staff in Coopers are lovely people, cheerful and helpful, always a pleasure to visit this shop, the choice of products is very interesting and different from high street chain stores. My last visit was particularly successful- I was granted a free delivery for the plants, pots and other garden stuff, all items I chose myself and they were stored for me in the shop until delivery a few days later. A courtesy call from the courier on the day was very convenient. Could not be happier for how accommodating the staff were to my needs. Thank you!”

Helpful Report

Posted 8 years ago

“Having purchase an item that proved faulty, I phoned the company who immediately agreed to send a replacement and it was agreed I would return the faulty item in the packaging from the replacement. I waited about a fortnight and rang again to inquire as to the progress of the replacement only to be told the item was out of stock. I requested a refund and this was agreed to but after about 3 weeks this still has not shown in my bank account. I shall be contacting the company after the Christmas break with a hope that this matter can be resolved.”

Helpful Report

Posted 8 years ago

“I haven,t had a bad experience yet,but i was going to order from your catalogue,but the bad reviews put me off greatly,,”

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Posted 8 years ago

“Low quality caps”

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Posted 8 years ago

“I purchased their Paint Brushes and I would say they are good quality! Postage was first Class Many Thanks”

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Posted 8 years ago

“I ordered the art and hobby set on 5th February,supposed to be delivered in 3-5 working days,after no delivery after more than a week I rang up to be told they were sorry, but it would be delivered within 48 hours, after another week I had to ring again ,this time I was told the art set was in stock the hobby setwasn't, and I would have to wait over 3 months for it, until 4th May, eventually after further phone calls after no delivery, I was told they do not send out partial orders, and I would have to wait the 3months for both sets. The last person I spoke to said her name was Poppy, had a take it or leave it attitude, I eventually cancelled my order. This company's customer service is non existent, I, and my family and friends will no longer buy anything from them ever again,”

Helpful Report

Posted 8 years ago

“Ordered an aerator for my father. Item came earlier than expected and absolute bargain. Anyone who had a bad experience you must have had a one-off, I urge you to try them again and not slate them as a lot of your reasons are not coopers fault but your stars and bad review goes against them directly. I think they are excellent and will be ordering more items shortly”

Helpful Report

Posted 8 years ago

“order arrived on time well packed their prices are good plenty of bargains great company”

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Posted 8 years ago

“We ordered anti-slip carpet pads. I just wanted you to know that they do not work with a carpet underneath. It is not a complaint of yourselves. I just thought it was worth you knowing Lyn 18 Thames Close Congleton”

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Posted 8 years ago

“Order not delivered even after a 'phone call on Friday 2nd February - 4 weeks after ordering - and being assured the order would be on its way the following Monday. Following a further 'phone call on 12th February I was told Customer Services would get back to me that day. Really? I'm still waiting.”

Helpful Report

Posted 8 years ago

“Placed a large order, didn't arrive after 10 days, called and was informed that because 2 items were out of stock they were holding back the order. I said that means you have made the whole order out of stock. No she replied just the two out of stock items the rest are in stock, So can you send the in stock items then, no they are waiting for the other stock! Useless or what. Incompetent, rude and stupid is what I think of their customer service.”

Helpful Report

Posted 8 years ago

“I ordered a magnetic door net that I found could only be used on one side of the door frame, meaning it would need to be removed at the end of each day and I wrote a review pointing this out. My review never appeared on their website despite me enquiring why and no response.”

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Posted 8 years ago

Coopers Of Stortford is rated 1.9 based on 486 reviews