Copart Reviews

Name: Copart
Rating: 2.26

2.3 Rating 606 Reviews

31 %

of reviewers recommend Copart

Company Reviews

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2.3

Based on 606 reviews

Customer Service
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Phone:

9727577620

Email:

david.tuck@copart.com

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Copart 5 star review on 4th September 2025

Simon

Copart 1 star review on 15th January 2025

Kevin G

Copart 1 star review on 24th February 2024

Anonymous

Copart 1 star review on 10th January 2024

Maria RodriguezChapman

Rena Jackson

Copart 1 star review on 22nd November 2022

Greg

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are not interested to make it work for customers. you will be disapointed in every step you will take from registration to buy and finally collect. they have that attitude- you havent read our website it is your problem, yes we know that there is million pages o website annd it is not made to easy finnd any information and yes w know that you nneed to spend hours reading our web site and so on.....”

Helpful Report

Posted 5 years ago

“Stay FAR away from this den of SCAMMERS!.. All they do is provide a venue to flip cars as many times untill there are no parts left on these cars, as they are bought, then the good parts are striped or removed, the bad parts from your ride are reinstaled back to the Copart bought wreck, then off back to Copart she goes for another round!.. Dont buy a Tesla from them, its probibly missing the whole main drive battery as it has been striped out.”

Helpful Report

Posted 5 years ago

“SCAMMERS / Copart has 2011 Altima listed as normal wear and tear in auction today Jan 6 - 2021 listed as runs & drives it does NOT.. I sold this car for junk last week for $900 Transmission BAD. It may move 2 feet but you will never get off the lot. Car does look in almost perfect condition. Who sells a good running car to a junk yard ? NO ONE. Run Forrest Run”

Helpful Report

Posted 5 years ago

“I bought a 2017 bass boat from this auction company. We paid lot of money for this boat and they charged a super high buyer fee. On the pictures was no other damage than fiberglass damage and we called Copart make sure they are able to load it up on the trailer. When we get there the boat was completely filled up with water all away to the dash. There is now over $10,000 additional electrical parts damage on the boat. Also we had to put the boat by self on the trailer because they said they don't want to move damage vehicles. We spend 4 hours with my wife to load the boat on the trailer. AVOID! DO NOT BUY FROM COPART!”

Helpful Report

Posted 5 years ago

“Bought an $ 18,000 horse trailer and the carged me $2900 in fees. That is crazy. But what really got me mad, bought an Travel Trailer in Amarillo copart sale right before christmas on a Tues. COULD NOT get out of Albuquerque the next 2 days because of weather. Finally picked it up on the Monday after Christmas. They charged me storage for christmas day and the sat. and sunday after even thou they weren't open. I could picked it up on any of those three day, but they were closed. Funny there were other guys checking out cars before me and they did not tell any of them about storage.”

Helpful Report

Posted 5 years ago

“#copartUAE non-existent, non-responsive customer service at #copartuae seem to regard responding to customer enquiries as a nuisance and to be avoided. Particularly. non-responsive is manager #Ahsan. Guys you need to get your act together”

Helpful Report

Posted 5 years ago

“Copart has the highest fees of any auction, the worst customer service and doesn't even follow their own rules. Insurance Auto Auction is 100 times better.”

Helpful Report

Posted 5 years ago

“Copart is a dirty company that doesn't even hide it. I was bidding on a vehicle recently that I was winning. It was a "pure sale" so, it had no reserve, and if you were the highest bidder at the end of the auction it was yours. Period. Well, less than 10 hours before the gavel fell, the listing was pulled and relisted immediately. When I called their customer support they basically said: it want making enough money, so they pulled it. It is a dirty business that apparently artificially hikes the price up.”

Helpful Report

Posted 5 years ago

“Criminals they list a car as pure sale and change it to minimum bid inthe middle of a sale .”

Helpful Report

Posted 5 years ago

“Charges for everthing, also copart Los Angeles i bought a car with stereo touchscreen, and I received without.. i talked manager. NOT SOLUTION.. worst dont buy COPART!”

Helpful Report

Posted 5 years ago

“Unfair and dishonest company. Copart bends the law selling membership which is refundable following Consumer Contracts Regulations which came into force on 13 June 2014 and implement the Consumer Rights Directive within a cooling period. They refuse however to refund a membership online purchase where the law states we have a right to opt out within 14 days. According to Copart people who pay the fee are not consumers. Following other comments about them there is only one advice - AVOID!”

Helpful Report

Posted 5 years ago

“The buyer fees are up to 25% which is very unethical. Most Auctions are at the most 10% so please be aware before purchasing vehicles. I paid $1000.00 for a truck and after the Buyer fee, virtual bid fee and Gate fee I ended up paying $1700.00 which is almost double.”

Helpful Report

Posted 5 years ago

“Besides as many stated here, it does not have customer service, thi sis just the TOTAL SCAM place. Avoid it at any cost. They are selling damaged vehicles, with indication these are in "RUN and Drive" condition, while these vehicles could never be in run and drive conditions after accident. There are tons and tons such reviews, thousands of court cases regarding this, this company should be admitted as total fraud. and go out of business. If you read this, spread out this information across, only this way would will be able to save other people from this monster.”

Helpful Report

Posted 5 years ago

“Poor customer service, only 1 person trying to help every body. Hope they get competition from a real company”

Helpful Report

Posted 5 years ago

“They blocked my account as I was a new member because of an old tenant living at same address apparently has arrears and and saying I have to pay for them ridiculous and getting nowhere with them don't want to pay me my money back and don't want to open my account show them evidence and proof of who I am and wasn't aware of the situation it's like moving into a property with somebody else's bills and you've got to pay for them it's just sick and stupid and getting nowhere with them for months and months”

Helpful Report

Posted 5 years ago

“horroble place to buy a car, they charge you to many fees like the car are brand new.”

Helpful Report

Posted 5 years ago

“Terrible customer service. Exorbitant fees. Waited over 4 hours to pay for and pick up one vehicle. Stopped buying years ago when service went down and they got greedy. Figured I would give another chance. Done for good this time”

Helpful Report

Posted 5 years ago

“if there was a zero it would be zero crappy company all around charging 385$ on 1000 bid 38% thern tacking on bs fees again virtual bid gate garbage company couriers dont even want to go to certain locations because of unstaffing so lets charge americans more tyhan other. foreign buyers buying all the cars for export where there are no title laws and many other things they donot support good hard working american companies... copart is garbage”

Helpful Report

Posted 5 years ago

“BIG Red Flag, be careful from this auction, there fees super high, we are a dealer and still charging us $3300 fee yes $3300 on less than $15k vehicle, been in business for more than 10 years and this the worst auction we dealt with.”

Helpful Report

Posted 5 years ago

“Horrible customer service if there is a problem with your account.I have spent two weeks and hours upon hours on hold with the A.R. department and customer service trying to get a problem resolved that would be as simple as making a courtesy call.I have spent over a million dollars with this company.They could care less.and are glad to tell you so.Most of the problem seems to be with the California division.Nobody wants to take responsibility .you get passed back and forth until your dizzy.I have asked a least a dozen times for an E-mail as to whats going on and in two weeks not a one.One star is a compliment”

Helpful Report

Posted 5 years ago

Copart is rated 2.3 based on 606 reviews