Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.06

4.1 Rating 1,686 Reviews

77 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,686 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price was the draw. Cheaper than anywhere else. Customer service is lousy and they do not follow up. Package was supposedly sent by them on the 22nd. However as of the 25th, USPS has no record of a package. Online people said to not trust this website and that problem I’m having is common. Stay away!”

Helpful Report

Posted 6 years ago

“I bought Dermalogica "Daily Microfoliant" from them and they delivered fake products with fake seal, bottle printing without the registered trademark shown in the photo, and the powder inside smells funny. This is so ridiculous whereby their customer service told me "The products are sourced from around the world to bring you the cheapest prices so packaging may vary from country to country, but we guarantee that they are original - no knockoffs or imitations.". However genuine product are only manufactured and produced in South California with original sealed packing. The packaging etc shouldn't be varies. The returned address is to strawberry.Net. That website has been listed as unauthorized online retailers in official Dermalogica website. Please beware when you are purchasing Dermalogica products from Cosmetics Now especially when it is dispatched from Hong Kong with Legian Courier.”

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Posted 6 years ago

“My order never arrived and they refused to refund me for the missing product's. I was put in a position where I had to dispute the charge with my bank in order to get my money back, however this came at a cost because Afterpay (An online loan provider) was used, my credit has now taken a hit.”

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Posted 6 years ago

“You never tried to help me find lost mailed items, just say it was sent to another address...lts your problem. Well, the second item I ordered went to wrong address also because YOU did not correct my address. I won’t order from you again.”

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Posted 6 years ago

“Good delivery service”

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Posted 6 years ago

“SCAM i ordered from them two weks ago and they gave mw a tracking number which shows it hasn't even been dispatched. Ni sign of my order. They are refusing to give me a refund!! And they keep ignoring my emails”

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Posted 6 years ago

“Dried out (useless) product sent by Cosmetics Now, but no refund because the dried out condition was not found until after the 2 week return period had lapsed. Product was still shrink wrapped when it was opened 7 weeks after receiving it. This is a product I've used for years, & never have I seen it in this crusty old condition. Fair warning - check your products upon receiving them! No refund for me, and they offered a 20% "discount"on my next order-what kind of fool would order from Cosmetics Now when they treat their customers so shabbily? NOOOOOWAY”

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Posted 6 years ago

“great service and prompt delivery .”

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Posted 6 years ago

“I only shop online at Cosmetics Now. I am a nervous web shopper as I want to be fully confident that if I find anything I don’t like I can return easily and have an excellent experience all around. It is a guaranteed great shopping experience each and every time. They have shampoos and conditioners that are hard to find on other sites. Top site!!”

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Posted 6 years ago

“I placed an order on Dec 18th, received no email confirmation. When I emailed customer service they sent me a tracking number and it has now been 2 weeks with no tracking updates and have no idea when and if I will ever receive my order. It shouldn’t take this long With no explanation. I will not be ordering from this company again.”

Helpful Report

Posted 6 years ago

“Easy to order. Cheap? Not so much! Easy to order, glad that they have products that not available at the local stores where I am from. However, product price in advertised emails CHANGED (increased) at actual web site. In New Zealand we would call that FALSE Advertising! And it's illegal! And it's the only thing I am not happy about.”

Helpful Report

Posted 6 years ago

“Ref:Order No 24434934130036 - Kenzo Flower EDP 4ml Shicara. 3 Dec 2019 Invoice : 27621 Perfume cap is defective”

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Posted 6 years ago

“Excellent service with timely delivery”

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Posted 6 years ago

“Happy with service and range. Products have arrived on time and without issues.”

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Posted 6 years ago

“It was sent to South Africa (I am in NZ), I will not ever get the product or my money back”

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Posted 6 years ago

“very good service, all products were in the package ...and very fast!”

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Posted 6 years ago

“Wait a bit long for goods to arrive”

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Posted 6 years ago

“I like the product but was wrongly charged!!!”

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Posted 6 years ago

“All good, easy to deal with”

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Posted 6 years ago

“Working Excellent make my face much better”

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Posted 6 years ago

Cosmetics Now is rated 4.1 based on 1,686 reviews