Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.06

4.1 Rating 1,686 Reviews

77 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,686 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great idea for a consumer cosmetics site. However, given the fact that I reside in Canada, I’m experiencing a very long and extended delivery process. I may add that there was very little follow-up or communication from ‘Cosmetics Now’ as to the delay. Only when I raised the issue did they attempt to reassure me that the reason was solely due to the COVID disruption. Hard to believe given that I’ve had timely arrivals with similar orders with other companies. Seems Cosmetics Now’s distribution system needs to be more efficiently serviced. In summary there is great hype about the site and the breadth of products it offers however the follow through and monitoring of delivery seems weak. Still counting the days and waiting for my package to arrive.”

Helpful Report

Posted 5 years ago

“I had to pay another 646.- THB for my product on arrival, which is not okay for me. All costs should be include with my online payment, but it was not. I am dissapointed.”

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Posted 5 years ago

“I didn't receive the product yet..”

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Posted 5 years ago

“Not friendly”

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Posted 5 years ago

“I only recieved half my items. I dont understand why they shipped half my order, and then some hasnt come”

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Posted 5 years ago

“It was not what I ordered I ordered the serum mascara. However I’ve kept the eyebrow serum”

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Posted 5 years ago

“Took forever to ship.”

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Posted 5 years ago

“The product I received was faulty. The cushion came with its safety seal slightly unsealed and opened. The joints of the inner lid of the cushion was broken, wobbly and weak. I have currently asked for return and refund, and am waiting for their response. I saw a lot of reviews online saying that their refund process has been dragging on for months and I hope that is not the case for me. Very disappointed. DO NOT USE THIS WEBSITE!”

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Posted 5 years ago

“very bad service Customer service completely stoned”

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Posted 5 years ago

“I bought what I thought was a genuine CHI product. It was not. It was a very clever fake as I have since found out CHI do not sell to anyone except hairdressers. The colour was not as good and Cosmetics Now are ripping off legitimate businesses. BUYER BEWARE!!”

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Posted 5 years ago

“The money was withdrawn from the card. But the goods did not arrive.”

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Posted 5 years ago

“Only got 1 star because the items purchased were correct. Took over a week to even dispatch and when I asked where the items were I got a half arsed answer that it takes a few days to dispatch (had already been a week) wouldn't waste my time buying from them again”

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Posted 5 years ago

“The Acqua Di Parma Diffuser - Caffe In Piazza 180ml doesn’t smell the same. It smells like a knock off. I’m very unhappy with this pricy purchase.”

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Posted 5 years ago

“product leaked out of the jar and into the box; the jar had been opened previously; I need a refund”

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Posted 5 years ago

“Sent completely different item to order”

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Posted 5 years ago

“My products took more too long to arrive abs I had to continuously follow up.”

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Posted 5 years ago

“My product is different from what I had ordered. Please can you help?”

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Posted 5 years ago

“Product was old. Needs to be returned for full credit”

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Posted 5 years ago

“Trying to place order and when I call no one answers leave message, as a consumer this cost me a lost of wasted time. Put correct charge # and keeps saying it is wrong.”

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Posted 5 years ago

“Fortunately I went down the street to my mail box as soon as I received the info from you that my parcel had been delivered. Had I not I am sure it would have been gone. This is because the parcel was not put in my mailbox as you said but was left on the floor in the area which is out of doors. We have many men working in the area replacing our roofs or landscaping and it would have been very easy for one of them to pick it up. This is not acceptable.”

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Posted 5 years ago

Cosmetics Now is rated 4.1 based on 1,686 reviews