Curology Reviews

Name: Curology
Rating: 4.32

4.3 Rating 1,352 Reviews

84 %

of reviewers recommend Curology

Company Reviews

Metrics

4.3

Based on 1,352 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'd like to get reminders a new bottle is shipping BEFORE it ships so I have a chance to delay the bottle if needed. More notifications and reminders to engage with my prescription and doctor would be helpful. My prescription itself has been a godsend and I've been acne-free for over a year now.”

Helpful Report

Posted 6 years ago

“The product sent each month has helped tremendously with my skin. The only thing that makes me give 4 stars instead of 5 is that there is not much attentiveness from the dermatologist... meaning there are no random check ins or requests for updated photos to ensure best treatment. If I reach out, I typically will get a response within a couple days though. I also would like the option of doing a quarterly shipment rather than having to remember to postpone shipments each month.”

Helpful Report

Posted 6 years ago

“The face cream works really well but I have acne on the back and the recommended soap didn’t seem to have as much of an effect. Also I would like there to be an option to receive a bottle less frequently without having to manually go in and delay the date because I don’t need 2 full pumps to cover the area on my face so a 2 month bottle lasts me twice as long. I helped my sister order this as well and her affected area is even smaller. So she has so many bottles sitting at home just because she forgot to delay the date a second time.”

Helpful Report

Posted 6 years ago

“Curology has helped my skin be the clearest it has been in years.”

Helpful Report

Posted 6 years ago

“It’s clearing up my skin really well but instillbgey small breaks out.”

Helpful Report

Posted 6 years ago

“Curology changed my life! Having someone to talk to for skin advice is great. Also, if I have one suggestion, it would be that if your prescription is changed, you can request a free bottle of your old preceription that month in case something doesn’t work well or you need to slowly phase it in. I switched to the 2 month bottle right before I changed my prescription, and the new one doesn’t work as well with my skin so I use it sparingly. I wish I had another bottle of my old, but I have to wait until 2 months later unless I pay another 16.99 for it. My NP changed my prescription back, but I’m not due for a new bottle for another month or so.”

Helpful Report

Posted 6 years ago

“Loved the product initially, but have a sneaking suspicion the potency has been lowered from my initial formula, as it doesn't seem do be doing as great of a job. I would also like for pre-shipment notices to be sent before my 3-month supply ships out. I ended up with a backup of product, and a charge I didn't need to incur yet.”

Helpful Report

Posted 6 years ago

“Been happy with Curology support and service. I like how the formula is tailored to my specific needs and concerns.”

Helpful Report

Posted 6 years ago

“It works when you use it. I love that it is a simple, one step system, but when I forget to use it, I can tell! Using it daily, my skin is great!!”

Helpful Report

Posted 6 years ago

“It’s a great product just very expensive”

Helpful Report

Posted 6 years ago

Curology is rated 4.3 based on 1,352 reviews