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Currys Reviews

2.0 Rating 3,512 Reviews
24 %
of reviewers recommend Currys
Company Reviews Questions Metrics Info
2.0
Based on 3,512 reviews
Shipping & Delivery
Delivery Methods
Courier
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About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

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Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Antje Rook
Unverified Reviewer
“Incompetent staff, one person was really rude, I intended to spend £500 on Camera equipment, which I told them. They couldn't find anything, tried to sell me a lens not compatible to the camera, in the end 3 people were trying to find a specific accessory, which was on stock according to their pc. After spending 1.5 hours in the shop, without getting anywhere and being treated rather unfriendly, I decided to leave. I went to Argos and got all I want within 10 minutes.”
Helpful Report
Posted 10 years ago
M Richardson,
Unverified Reviewer
“My daughters freezer stopped working on the 13 April 2015 Contacted Curry's know how department on the 14 April, told can't visit you till Sat the 18th ok, Engineer called condemned freezer, not repairable in his words. Will put in report, it will be 24 to 48 hrs before you here anything. Daughter called to day weds 22 April told only just got report, we try to fix it said the person on the other end at Curry's. What a diabolical service you deliver, you where told at the time she has a 7 month old baby and food needs to kept fresh, but this did not change anything with Curry's ............”
Helpful Report
Posted 11 years ago
Whitney Reed
Unverified Reviewer
“Went to Currys at the end of november to buy a new laptop for my child but where unable to provide with the relative information needed. The first member of staff didnt know much about laptops or so he told me, he went and got another member who supposedly knew about laptops but just read the information of the box which the laptop came in. When i asked him if this particulary laptop was better for school work ect he said they all do the same in a very rude way. I just left without saying anything would not recomend a very bad exprience have had good exprience but at different branches really need to sort out their priority.”
Helpful Report
Posted 11 years ago
Kyle
Unverified Reviewer
“When i was in Currys the other week i was looking to purcahse a latop and when i was getting help from the laptop expert another member of staff came along and then they were both really getting on eachothers nerves and they were both talking over one another and it wasnt a good experience for me!”
Helpful Report
Posted 11 years ago
Ryan
Unverified Reviewer
“Terrible Staff! As i was in trying to purchase a laptop and i need a lot of specifations as i am not too firmiliar to laptops. So i asked a member of staff to give me some specifations and the member of staff never very little.”
Helpful Report
Posted 11 years ago
Mandy Niland
Unverified Reviewer
“After purchasing a fridge online I waited in for the time slotted delivery . The fridge didn't arrive so I contacted currys. . They said the driver was running late and they had no idea if he could deliver or not. If he could this would be until 9pm. At 840pm the driver called to say he had broken down and would not deliver . He said he could deliver 2days later. I said I'd be home from 4pm he said that would be fine. That morning I received a text to say delivery would be between 1-5pm. Then a phone call at 11am from the driver who was outside my house and would not return later. Then a call from customer services who were so rude and unhelpful I ended up cancelling my order .”
Helpful Report
Posted 11 years ago
Kevin Horobin
Unverified Reviewer
“We purchased a Nikon camera in January, camera failed just after the 28 day!!!! exchange policy, contacted currys customer helpline absolute waste of time, was told could take back to store to exchange as told by them, only to get there and be told it had to be sent away for repair which takes up to 7-10 days after 4 attempts to call branch and no return calls and emails, I went back into the store after 21 days of waiting long story short basically lost my camera and it is no longer in stock, the camera that replaced it was £30 extra which I refused to pay as it was no fault of my own. I asked to speak to manager Mr Graham Denley at Wednesbury branch who was most unhelpful and rude despite my efforts to get him to agree to replacement he refused so I insisted on a immediate refund to my credit card leaving the store camera less never to return again!!! Unprofessional, disatisfied customer service I have ever experienced they obviously don't need customers!!!!!!”
Helpful Report
Posted 11 years ago
Steve
Unverified Reviewer
“Terrible staff at merry hill west kids.....obnoxious and rude.....misleading with their claim to refund if goods develop fault under 21 days.....they certainly do not.....im now £400 out of pocket.....had laptop under a week, faulty....got nowhere....going to trading standards...AVOID LIKE THE PLAGUE....go to Argos cud they honour their 28 day money back warranty”
Helpful Report
Posted 11 years ago
Mr D.obrien
Unverified Reviewer
“back to currys again today,, i was well sold out by the manager mark at altricham store on 21 dec , logik fridge freezer broke down again three in a 14 month period, he said its nothing to do with the store, its the manufactures who is at fault. ive had to get rid of 3 lots of food over the time ive had the faulty gods the phoning around and the cost and time spent with letters and phone calls.let u know how i go on today. o forgot to say [ the manufacturers wanted 119 pound to see if there goods was at fault.”
Helpful Report
Posted 12 years ago
Victoria Stopporton
Unverified Reviewer
“Very very bad customer experience from currys home delivery massively disappointed.”
Helpful Report
Posted 12 years ago
Jordan Richmond
Unverified Reviewer
“Shocked by the customer service at currys Trafford centre I told the assistant I wanted to buy 2 cameras and he just walked off!”
Helpful Report
Posted 12 years ago
Martin Kurrein
Unverified Reviewer
“currys - the worst customer service anywhere? yes!”
Helpful Report
Posted 12 years ago
Dave Blyth
Unverified Reviewer
“Currys' disgraceful business practice and customer service”
Helpful Report
Posted 12 years ago
Dave Blyth
Unverified Reviewer
“Currys you have disgraceful customer service. Awful Awful Awful”
Helpful Report
Posted 12 years ago
Dolphin Diver
Unverified Reviewer
“I cannot find words to express how bad Currys are at customer service. They really don't give a damn. Don't waste your time or money there”
Helpful Report
Posted 12 years ago
Olivia Miller
Unverified Reviewer
“Currently writing an e-mail to Currys customer services.. Currys customer service is a pile of crap”
Helpful Report
Posted 12 years ago
Currys is rated 2.0 based on 3,512 reviews
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