Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,464 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,464 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Noel

Currys 1 star review on 6th October 2024

Currys 5 star review on 5th October 2024

"CONSULT CRYPTO-ALTCOIN RECOVERY EXPERT."

"Sandra"

Alexander Leon

Currys 5 star review on 2nd February 2024

Kelly Shawn

106

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently purchased a GoPro Hero 5 but unfortunately it was faulty, returned the item to Currys who gave me a brand new one without hesitation.”

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Posted 7 years ago

“Great customer service”

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Posted 7 years ago

“They made me so darn happy”

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Posted 7 years ago

“The company that was supposed to deliver the microwave from Currys didn't. They said no one was home and they had put a card through the door. We stayed home all day and there was no card. I cancelled the order as I was not about to wait in for another no deliver. The customer service people at Currys were brilliant. They were genuinely apologetic. Ok things went wrong, but Currys took me seriously and have sent a lovely email saying they are sorry. That is worth 5 stars in my book.”

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Posted 7 years ago

“Good service and good value dishwashers with 3year warranty.”

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Posted 7 years ago

“my wife and I recently purchased 2 new mobile phones from currys at white city retail park in old Trafford Manchester and even though they were very busy the young assistant went all out to make us both happy we felt like we were taking a bit too long to choose a phone but the assistant said no problem and we didn't feel like we were being rushed at all .and a few weeks later we went back to the store just to look around and the same lad came up to us and asked how we liked our phones and if he could help us again ..so all in all very impressed”

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Posted 7 years ago

“Bought cooker, hob, fridge, freezer and washing machine in one visit and all products were great value and delivered when agreed. We made a mistake on the size of the washing machine and had to return it, which was all dealt with easily and no issues. Because we bought from a local store, they happily collected it and delivered a new one, at no extra cost. Brilliant.”

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Posted 7 years ago

“5 minute to purchase required equipment online with free delivery.”

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Posted 7 years ago

“Ordered a cooker at 4pm was delivered free off charge by lunchtime the next day amazing service”

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Posted 7 years ago

“Very happy with the products brought from them”

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Posted 7 years ago

“Competitive pricing and buying online for collection at Store was really quick and easy.”

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Posted 7 years ago

“Happy with the service. I bought a LG TV from Currys. Unfortunately, the product was damaged but they agreed to replace it the next day without any issues.”

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Posted 7 years ago

“Good products and prices when on sale. Security of large company if problems.”

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Posted 7 years ago

“Good telephone customer service, and excellent service at the pay desk. Quick and efficient. Shame I had to travel out to Falkirk to buy the item when it should have been immediately available in Edinburgh.”

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Posted 8 years ago

“They sold me the right product which made a difference for my purchase. They were very professional in their conducts.”

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Posted 8 years ago

“Excellent service and also I got what I needed as the stocks weren't in the day before! Went back the next day and as promised could buy my PS3!”

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Posted 8 years ago

“Washing machine was delivered when it was supposed to be & was fitted & tested in 15 mins.”

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Posted 8 years ago

“Daughter needed a decent external hard drive but the colour she wanted was out of stock. Ordered on the website and picked it up 12 hours later. Good stuff Currys.”

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Posted 8 years ago

“On Easter Saturday morning our washing machine packed in mid - cycle. The machine was over 9 years old & was ready for the scrapyard but on a Bank Holiday we thought we would be without laundry facilities for a reasonable length of time -- NOT SO! We visited our local Currys Pc World in Pontefract & were greeted by Justine, a very efficient, very knowledgable sales person. She showed us several washing machines which would suit our needs and demonstrated the one we selected, a Samsung Ecobubble 8Kg capacity machine. The whole purchasing process was made simple and easy by Justine and, although next day delivery was not possible (Easter Sunday) she arranged delivery for the next day. Throughout our shopping experience at Currys PC World we were treated with the utmost kindness & respect by Justine & would like to thank her for all her expertise & professionalism. The machine was delivered as arranged on Easter Bank Holiday Monday by Knowhow personnel Steve & Jordan, who in their turn showed the same professionalism & kindness we had experienced in store. The delivery & fitting process was super efficient & we would have no qualms about recommending your company to anyone. Thanks again & keep up your excellent customer service!!”

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Posted 8 years ago

“We recently bought a new All-In-One computer from Currys/Pc World in Fforestfach Swansea. Although the buying experience wasn't as good as it could have been. I am thrilled with my product. I bought an Acer Aspire C22-760 21.5" All-in-One PC and couldn't be happier. I was a bit miffed at why I could not find the wireless adapter needed to get the keyboard and mouse working. But by chance found it inside the mouse (battery compartment). If this was documented it would have saved a lot of wasted time . Until this morning I wasn't even aware I had four USB ports, I only assumed I had two. This all in on does not have a disc drive, but I knew that in advance and it isn't necessary for my needs. It does however come with a camera but that will not be used. After working off a 8-10 year old computer I'm thrilled to have a new toy to play with. I set it up myself very quickly even though I did have to plug in my old mouse and keyboard, until I found the wireless adapter. Customer service I would give 8/10. Product 9/10.”

Helpful Report

Posted 8 years ago

Currys is rated 2.0 based on 3,464 reviews