Login
Start Free Trial Are you a business? Click Here

Currys Reviews

2.0 Rating 3,509 Reviews
24 %
of reviewers recommend Currys
Company Reviews Questions Metrics Info
2.0
Based on 3,509 reviews
Shipping & Delivery
Delivery Methods
Courier
Read Currys Reviews

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Unverified Reviewer
“Staff member had no knowledge, gave false info, not interested On a product brought in currys lest then a year ago ended up getting it mended at a different company at my cost”
Helpful Report
Posted 8 years ago
Neil
Unverified Reviewer
“Unhappy , terrible organisation and customer service, will not use again.”
Helpful Report
Posted 8 years ago
Mark Watson
Unverified Reviewer
“The had an item of interest on sale! Winner Winner!”
Helpful Report
Posted 8 years ago
Neil
Unverified Reviewer
“Unhappy , terrible organisation and customer service, will not use again.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“I thought I made a reasonable purchase from Curry's here in Scotland, too soon to tell how good the machine is...but to be fair, the guys who delivered it here in Lanarkshire were bright, bubbly ,efficient ,and seemed willing to help....couldn't do enough for me......but the shop staff were really kind of dismal and not a patch on the cheery delivery blokes”
Helpful Report
Posted 8 years ago
Richard
Unverified Reviewer
“The staff are in the main clueless and to be avoided at all costs. When you choose an item the chances are it’s not in stock”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Laptop was out of stock at Torquay. Had to drive miles to collect from Exeter store. Check your local store has an item before setting out. Lack of stock has occured before but l had forgotten the previous problems.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Personally would give it no stars!! • 1st delivery arrived on schedule but damaged • re-arraged a delivery for a new washing machine which failed to turn up and having the delivery driver put the phone down on me!! •phoned up complained and was promised it would be delivered two days later! .. no show again, completely lied said they had the postcode down wrong- but was delivered ok the first time round! • have everything crossed it turns up tomorrow- not holding out much hope! The service I have experienced is shocking!!! Will never buy from currys again.. would rather spend double the amount else where!”
Helpful Report
Posted 8 years ago
Keith Lingham
Unverified Reviewer
“Refused to honour both deals offered on web and in store despite meeting all requirements and bosch paying for one of them. When I complained I was told that I should be thankful that one of the two machines I was purchasing was on sale and I was saving lots ! Disgusted will never consider them again ! Resolved by AO. Actually got better machines at cheaper prices.”
Helpful Report
Posted 8 years ago
Steve, Nottingham
Unverified Reviewer
“I purchased a Fujifilm camera on Friday 13th Oct pm at the Arnold branch, when i got home I checked the item and found that the item was (I assume) a returned camera, as it was in a torn plastic bag, there were scratches to the front lens,the back screen (No protective cover attached) and the front body, the battery was also inserted into the Camera, which it should not have been. I returned the camera the next morning as soon as they opened, although the assistant changed the camera i was made to feel as if it was my fault the camera was not new, very abrupt, rude and not a single apology or thank you for your custom and to top this another customer came in next to me with another item, and when a second customer service agent ask the problem, the customer said he would like a new item that he had paid for, not a second hand returns item, not a very good advert. The customer service staff are certainly in need of additional training, i will not be using Currys again, i will choose to spend my money elsewhere, if i could have given them a quarter star i would have. Steve Nottingham”
Helpful Report
Posted 8 years ago
Pamela
Unverified Reviewer
“If I could leave no stars I would. I'd like to make a complaint about the drivers who delivered my washing machine on Friday 13th 2017. We had the washing machine put in a shed in our back garden. My mother directed them to the shed. There is a pathway in our garden we were assuming the drivers would use, the grass had dog dirt on it and unfortunately the drivers stood on this, and the men were upset about this, which is fair enough. The issue is the comments the men made to my mother, one said to the other "This must be our tip". Their attitude was really unacceptable and extremely rude, and has left my mother visibly upset, and it was totally uncalled for and unnecessary. We have a step in our shed where we have the washer and dryer, we asked the lady at the curry store if we could have the delivery men put the machine on this step as my mother and myself could not do this. The men refused to do this because they were not installing the machine, they were more interested in making rude comments. I paid a lot of money for this machine and I don't appreciate having my mother treated like dog dirt. This was completely unacceptable. I called the call centre and spoke to a representative about this, they said they would raise it with the depot, but they really sounded uninterested and I received no apology, although I know it was not the representative that was rude to my mother. I'm honestly not one to make complaints but we've been treated so badly, I highly doubt I will ever buy from currys again. Pamela Bt34 3EE”
Helpful Report
Posted 8 years ago
Alan Boyce
Unverified Reviewer
“Product delivered promptly.”
Helpful Report
Posted 8 years ago
Ceri
Unverified Reviewer
“After a bad experience with AO, who I would never use again, I order a fridge freezer on line on a Thursday and had it delivered free of charge on the Saturday. No fuss, no one trying to upsell or sell you protection cover, contact by email and text and delivery guys very polite.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“We waited until the right washing machine could be delivered. It turned out that it was broken on delivery and the guys refused to take away the packaging, which was promised when we placed the order. It took days and days and endless phone calls to finally get the machine collected and then even longer to get a refund and some compensation to pay for launderette fees. Shocking service... We went to AO instead. Got next day delivery and never looked back...”
Helpful Report
Posted 8 years ago
Karl
Unverified Reviewer
“Rubbish company, pathetic customer service. Hi Guys I just thought i would update you on the latest from my ongoing running nightmare with Currys. After posting this as you can see someone from Knowhow contacted me to say that they would help resolve my issue. THEY ACTUALLY TAKE POSTS ON HERE SERIOUSLY ENOUGH TO RESPOND. That's because this is a public forum. Forget trying to deal with Curry's internally you will get nowhere. After hours on the phone and days off work trying to resolve this issue i finally got 'you can have your money back or a replacement'. Great i thought at least i can get what i paid for originally which was brand new TV one that i have been after and researched for ages. The guy on the phone from Currys then informed me that they don't offer that model anymore. Ok i said well i will have the direct replacement that LG have brought out since discontinuing my set. Oh no no no no. It doesn't work like that its same value or money back. I explained that I cannot get a TV of the same standard as the one i purchased and this isn't really compensating me for the loss at all. No compensation for the hours on the phone or the days off to send and receive it. This was just a go run and jump kinda deal. It would be like VW after they where found out in the emissions row saying to their customers we know that we screwed you on the Golf but here is a polo to make up for it. I have tried my best to give Curry's every opportunity to resolve this issue in a reasonable way but as usually if its going cost them 50p or more then forget it. Its the very last thing i will ever buy from this disgrace of a company and i would suggest that anyone reading this and thinking of making a purchase should really think again. I have also had an issue with a fridge i bought form AO and the customer service from them was really refreshing compared to the utter disdain that you receive form Curry's. You live and you learn. I hope that this post really does encourage some people to change their decision to purchase from Curry's it would be good Karma.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Ordered a gas cooker a month ago and still no delivery. The customer services lied to me 4 times on the phone, giving me hope that it would arrive next week, next week and I'm still waiting.”
Helpful Report
Posted 8 years ago
Mrs Lowe
Unverified Reviewer
“DO NOT BUY FROM CURRYS!!! WORSE COMPANY EVER !!!! I ordered an American Fridge Freezer. Selected next day delivery in which would have been Tuesday 10th 7am/7pm. Took the day unpaid from work. The item did not arrive. Spent over 40 minutes on hold with customer service to be cut off!. Received an email on the Wednesday morning informing me that the item would be delivered Wednesday between 15:30/19:30. The driver called me at 19:15pm informing me they had run out of time and would not be delivering the item!! again 35 minutes on hold to customer service , who definitely need customer service training, to be told it will be delivered Friday between 11am/3pm. Just received a call to be told the item is now out of stock! and cannot deliver until Monday!! What is going on with this company!! terrible customer service!! i have never received such bad service. I will definitely never!! buy from them again or recommend them to any family/friends. But i will let people know about the bad experience i have received. Requested a refund, offered £20 compensation in which is an insult!! to say the least!! STAY WELL CLEAR!!”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“CUR1746196645/ we ardered a dryer online on 02/10, received confirmation email then received an other email that delivery will be on 12/10 then this morning at 7 am received a text message that delivery will be between 7.15 to 11.15 then received a phone call from currys that item is out of stock, why you are telling me after 10 days my phone call them they refuse to componsate and cancel our order we will never buy anything from them again”
Helpful Report
Posted 8 years ago
Sam
Unverified Reviewer
“Very bad rude customer service in romford store”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Customer service is a joke bought a dishwasher with a design flaw took 5 months for them to collect it had to go to the Co to make this happen absolutely no accountability taken and they suggested they were doing me a favour by collectedi going it. Avoid”
Helpful Report
Posted 8 years ago
Currys is rated 2.0 based on 3,509 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request