Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.97

2.0 Rating 3,509 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,509 reviews

Shipping & Delivery
Delivery Methods	Courier

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Currys 1 star review on 20th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Currys 1 star review on 9th September 2025

Derek Heaven

Currys 2 star review on 6th September 2025

Williams David

Currys 1 star review on 4th September 2025

Stephanie

Currys 1 star review on 3rd September 2025

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Currys 1 star review on 31st August 2025

Alexis Jose

121

Anonymous

Anonymous // 01/01/2019

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“Great customer service and knowledgable staff”

Helpful Report

Posted 7 years ago

“Cu rry’s strikes again with a new scam. Thy apparently offer 0% finance but they fail to tell you that you will be rejected if it’s anything about 3000 pounds. I was planning to buy a Samsung tv and sound bar where the total was 5000 pounds. I applied for the finance deal and waited around 3 hours to hear back the result. It was a rejection with no reason why. I asked for my credit report which also had no reasons why or negative points. I have never been turned down for any finance agreement. I contacted Experian and they confirmed that my rating has been reduced significantly because of creation the underwriter that curry’s use. They tried contacting them to confirm my details. They were rude and refused to share any details. It’s all a scam.”

Helpful Report

Posted 7 years ago

Helpful Report

Posted 7 years ago

“Absolutely disgusting customer service. I have just taken delivery of a new television which had been badly re-packed after clearly being sent back to currys by the previous purchaser. currys are obviously trying to offload their damaged items onto the general public. tv screen has hairline cracks all over it & its taken 37 to speak to someone after being transferred to several different departments, only for currys to say we cant give you a date for collection but someone will contact you....yea right!!! I am a disabled person but I am having to take this back to the local (ish) store to get a refund I know they wont come & collect it. You are a bunch of parasites never again deal with you pigs”

Helpful Report

Posted 7 years ago

“Team No Nothing are totally rubbish. We have been fobbed off from start to finish. There has been a collection of bad customer service and late deliveries and to top it off today we were told they couldn't install our hob due to a pen issue with our fuse board. We then got a qualified independent electrician in who inspected our fuse board who confirmed nothing was wrong with our fuse board. Nothing at all. I will never buy from Currys PC World ever again and I certainly won't be relying on Team No Nothing ever again.”

Helpful Report

Posted 7 years ago

“Very helpful and knowledgeable about products I was looking for.”

Helpful Report

Posted 7 years ago

“Ordered a dishwasher on Thursday 23 Aug for delivery on Saturday 25th extra delivery paid. I was given a 9 - 100pm time slot which never arrived Phone "Team don't know how" at about 2.00pm was told that the driver would call within 15 minutes, he never did. Phone again and was told that the driver had tried to call me but got no answer and also he was unable to find the address. This was all totally untrue. A re-arranged time for Monday 27th guaranteed between 9. and 1.00pm was arranged. I explained that 1pm was the latest because I was going to a wedding. The item did not arrive on time so I left for the wedding. I received a call from a driver at approx 2.00pm to say he was about to deliver. I explained that I was not at home and asked if he would knock at my neighbour who would sign for the dishwasher. He didn't bother to do that. On my return I called "Team don't Know How" to be told that i could have a delivery on Thursday 30th or I could cancel the item. I have spent over 90 minutes on the phone (at 5p a minute) trying to resolve this issue and it appear that curry's do not care about customers at all. Trying to speak to a supervisor is almost impossible. Does anyone care NOOOO”

Helpful Report

Posted 7 years ago

“Was a bit sceptical on ordering from these after hearing some people's views. But I did. Every thing went well. The correct item delivered in the time frame given by team knowhow the men that delivered my goods were very pleasant and helpful. Over all very pleased.”

Helpful Report

Posted 7 years ago

“Care Plan is a scam! Contacted Knowhow about my Care Plan cancellation in May 2018, still being charged for 3 months in a row now. I have contacted support and they're just ignoring my request and formal complaints. If you go to the online chat and choose existing customer support instead of new customer questions, they will just drop the chat. Do not sign for any Care Plan, it's a Scam. Miserably customer service.”

Helpful Report

Posted 7 years ago

“Be very careful when signing up for anything with Currys. I had a 6 month interest free 9 month agreement, on all statements you see 9 month interest agreement, the con is to con you into believing it’s 9 months, because the 6 month interest free is tucked away right at the bottom and if you use your phone for all things you will miss it. I just got stung for £160 for 10 days into the 7th month, my fault I accept, but Currys were neither sympathetic or helpful, If you take the BNGIF, make sure you make a note in BIG on your calendar and pay at least one month in advance.”

Helpful Report

Posted 7 years ago

“I was to have a cooker returned on the 7.8.2018 was sent txt on the 06.08.2018 confirming this between 07.hrs and 11.15am no show contacted customer service, how then. Confirmed txt was sent in error, then asked when it would be picked up advised they had no idea, so called work and asked for all day off, sent email advising really upset about this customer service were disgraceful no apology no help whatsoever, finally got a call 1400hrs they were arriving to pick up on discussion with delivery guy was told we were added to his job but were never on it,second complaint, called to arrange for refund, advisor took details, was sent through too guarantee team for refund for a year service, advised I wanted into bank account, was told no problem, waited 1 full week no refund for cooker but cheque arrive wrong title i.e. It was maid. Out t o Mr S Keen, not miss S keen but laughable the letter hearing was to Mr Susan Keen, called customer services regarding refund for cooker and stated that there was nothing in bank, was told the advisor had made error in setting up refund, and I would have to wait a further 3/5 days, asked for a Bacs refund refused, then contacted guarantee department explained the error again asked for Bacs, was told another cheque would be sent out, in between this I would just like to state, customer service was non existent, not one advisor was sympathetic, or cared, truly awful service. Please contact me on or email Thank You. S Keen. Would just like to add to this spoken with Alfie cct? Was told that I would have to wait a further 3/5 days as I was not given the correct information on the 16.08.2018, explained Alfie that I have had to take a loan out to Cover dad which were to be paid from 16.08.2018 and because of several errors from this date made by Teamknowhow customer advisor I am out of pocket again asked for a Bacs transfer refused, asked for compensation for the money I have had to borrow again refused, was told and I quote, you will need to wait till you get your refund, asked to speak to a manager refused to get to phone was told will receive call within 24hrs asked manager name refused to give, asked section manager name refused asked for Head Office Email was told they don't have an email address, I am going to contact tabloids, social media CAS. no . Was also told was not contacted because there was 2million scam email laughable probably complaint backlog. S Keen”

Helpful Report

Posted 7 years ago

“An absolutely awful experience. We ordered an oven, hob and extractor. They missed the first 2 delivery appointments, on the 3rd delivery they did not have someone with them who was qualified to fit in the oven, so they fitted in the hob and left us with a cavity under the kitchen top for several days until they could get someone out to fit in the oven (with the oven left on the floor of my kitchen taking up space. Customer services told me if I called back after everything was fitted in they could organise a gesture of goodwill partial refund. When I did call, the assistant was very snarky and unhelpful, playing mindgames with me (which I assume he thought was good negotiation skills) to try and lower the amount as much as possible, he tried to offer £30 despite the 4 delivery appointments. Thankfully a previous assistant I spoke to gave me an estimated refund of approx. £60. So I was able to push for that. Overall very unsatisfied, delivery guys when they did show up were nice, but doesn’t excuse the incompetence. When I did get a call from the delivery driver to notify me of cancellation, no suitable reason was given, very defensive attitude and the blame was always placed on the customer services team for setting up inappropriate appointment, talk about teamwork. Avoid! Better off buying from ao.com or elsewhere.”

Helpful Report

Posted 7 years ago

“Free delivery and really quick. Delivered at 7am on a Sunday!”

Helpful Report

Posted 7 years ago

“Team Know How guaranteed delivery slot no show - not only did they not turn up, but I had to wait 45 mins on the phone to customer services to find out they were running another 45 mins late. Fine if you have all the time in the world to wait for a delivery, I don’t!”

Helpful Report

Posted 7 years ago

“signed up to technical support I never asked for, cost me a fortune and no one will refund me, I am so angry, trading standing here I come”

Helpful Report

Posted 7 years ago

“I wish I could give less stars. I have just realised after signing up for a one year warranty unknowing I have been paying for technical support for 3 years that I had not asked for, it was coming out of an account that I never access therefore went unnoticed. They advised by entering my pin when buying the product I am giving my permission for them to take the money each month. It appears no one can help me, no one can refund it and no one is interested. I am absolutely fuming, if you get any warranty with them check the small print thoroughly or better still avoid purchasing from them in case they sign you up for something you have not asked for.”

Helpful Report

Posted 7 years ago

“Panasonic Combination Microwave glass turntable cracked during a cooking cycle in the oven after only 5 months of use. Went back to Currys to ask for a replacement under warranty, as glass had a very clear manufacturing flaw exactly where the crack appeared. In the store I bought the microwave from, the staff immediately started to avoid me as soon as I walked in. The staff I did manage to speak to immediately went into denial mode. It wasn't their issue, it was Panasonic's etc, etc. Long story short, after 9 days, and much buck passing, Currys finally came back with "the turntable is an accessory, this isn't covered under their warranty" Without the turntable, the microwave did not function, how on earth can that be classed as an accessory? Will never buy another product from Currys, and I will tell everyone who asks me to shop anywhere but Currys.”

Helpful Report

Posted 7 years ago

“Goods never arrived even after paying next day delivery. Money has not been refunded after fourteen days, I am waiting for 300 pounds refund. Not happy.wont ever buy from Currys again.”

Helpful Report

Posted 7 years ago

“I had an American style fridge freezer delivered today, I had a call an hour before to let me know they were on their way, and the guys done everything they could to get it into my house, nothing was too much trouble for them :) Very happy with the product and service I received.”

Helpful Report

Posted 7 years ago

“I purchased my HP laptop in April 2018. I have since had numerous problems which include the laptop turning off randomly, Word does not respond and will crash frequently as does PowerPoint and I have lost important work as a result. I have contacted Currys on a number of occasions stating the above problems either over the phone or via email. I am currently paying £9 a month for insurance. From the most recent email, the £9 insurance I am am paying seems to be for a technician to tell you over the phone that they cannot find fault with the laptop. No one has physically looked at the laptop. The only thing they have suggested is a factory reset (which is something I can do myself, I do not need to pay £9 a month for this) or a quick Word repair. They have since suggested I get someone independent to look at the equipment, and pay for these costs myself because they cannot find fault it. However, no one has physically seen it. Overall, disgusting customer service. Quick to take your money for insurance purposes, but when the equipment is faulty, fob you off.”

Helpful Report

Posted 7 years ago

Currys is rated 2.0 based on 3,509 reviews