CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,519 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,519 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 13th May 2026

1738

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The communications I had with the various individuals throughout the project were always very prompt, clear, and professional, and they were very willing to work with me to adapt the rings and help create them to what I desired. Also, I chose the expedited option and was able to get the ring in about a month from the start of the process with design planning, through getting the desired diamonds, and the making and shipping processes. All in all, quite happy with my experience with CustomMade, and I believe my girlfriend will be too when she becomes my fiancé.”

CustomMade Jewelers 5 star review on 14th December 2021

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Posted 4 years ago

“I had a fantastic educational and service experience working with CustomMade for the first time. All of the consultants involved were extremely professional and courteous and incredibly responsive, even on weekends. Communication and timeliness is above average for this company. I was impressed with the design process and how they took my ideas and ran with it, producing a beautiful one-of-a-kind, custom ring. Coming back for the bands.”

CustomMade Jewelers 5 star review on 13th December 2021

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Posted 4 years ago

“Hi my experience with custome made was one of excellence. I had the best time working with the team and getting exactly what i wanted. Tbey were very reposive and strived at delivering me the personal finish i was after will 100% use this company again for future jewlery!”

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Posted 4 years ago

“The custom made team worked with me through each stage of the ring making process. Working with the team was like collaborating with a friend on an art piece. We went back and forth discussing changes and clarifying my vision. They helped me with parts of ring making I didn’t know about and guided me to the best decisions for my case. They also managed to make and ship the ring within a month’s time. The ring came out beautifully and because we were connected throughout the entire process it was everything I wanted and more. The team was timely, knowledgeable, accessible, and respectful. The cost of my class ring with custom made fell into the average range of class rings. However, I now have a beautiful class ring that I feel comfortable wearing everyday (which was my goal because this college ordeal is so significant).”

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Posted 4 years ago

“Every stage of the process went quite smoothly and honestly more smoothly than I had anticipated. The design aspect only tool 3 iterations from initial description to completion. That part felt so smooth it was like the designer was in my head. I have finally received the rings and even after seeing all of the designs and mockups and even completed pictures I am amazed at how beautiful and detailed they are. They were shipped on express and very securely and safely packaged. Fantastic service with a fantastic end result. No part of the process felt like a chore.”

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Posted 4 years ago

“CustomMade does a great job of ensuring whatever idea you have in your head for a piece is executed most efficiently and effectively. They are very thorough in getting your input for their piece-making process, from design to material to even the smallest detail finishes. As someone who doesn't have a lot of experience with jewelry, I learned a lot from them as they were very communicative about all my available options at every step. All in all, good experience and would recommend if you have a custom piece you're looking to create.”

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Posted 4 years ago

“Absolute perfection!”

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Posted 4 years ago

“There were great, really great communication, and I love my graduation ring! I had a great experience with them!”

CustomMade Jewelers 5 star review on 12th December 2021

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Posted 4 years ago

“They were very friendly and helped with any and all questions I had. They were very knowledgeable and kept me up to date with everything going on.”

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Posted 4 years ago

“GREAT JOB CustomMade! Presented my custom necklace last night and she loved loved loved it. Kuddos to your team and everything you guys did to make it possible. I will be back!”

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Posted 4 years ago

“It was an amazing experience to design and create a one-of-a-kind ring for my husband-to-be. I really appreciated the attention to detail and the ability to have an iterative process until we got to the perfect place. Thank you so much!”

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Posted 4 years ago

“I'm glad I found CustomMade to create a truly beautiful and unique ring. Being able to work with a team of professionals to create a unique ring was exciting and fun. I can't wait to propose to my soulmate with a ring that is as one-of-a-kind as she is!”

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Posted 4 years ago

“Custom made was great to work with they helped me with all the little details I wanted to get and even changed the plans many times for me it seemed like. The sketches were spot on to what I received in the mail. I didn't think that choosing the ring was going to be the easy part or that I was going to have such a big input on but now planning the time and place to give it to her has become the hard, not a complaint at all. I was surprised at the box the ring came with in the mail it is a nice wooden box that holds the ring, very sharp looking. Thank you to the whole team at Custom Made”

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Posted 4 years ago

“The entire experience was smooth as a hot knife through butter. Every person who was involved with my project took time to introduce themselves and explain their role in the production of my piece, and everyone was beyond kind. Each team member showed the truest and purest form of professionalism and went the extra mile to ensure customer satisfaction. Not only was everyone who helped create my piece incredible, but my final product was truly stunning. Thank you CustomMade!”

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Posted 4 years ago

“The ring was well crafted and beautiful I would totally do it again”

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Posted 4 years ago

“The messages were all informative and kept me up to date on everything going on in the making of my necklace. The staff was super friendly and it was nice to have that open line of communication.”

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Posted 4 years ago

“The service these people give is outstanding! They were very responsive and detailed with the design. They also updated me after the project was complete to let me know what stage of production they were on. I couldn’t have asked for a better experience!”

CustomMade Jewelers 5 star review on 9th December 2021

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Posted 4 years ago

“I had been searching for a place to help make a ring, something special and custom for my proposal. This is the place. Absolutely wonderful customer service and care. The communication was key and very vast responses. True detail and care was taken for my project and it turned out to be a gorgeous piece of custom art. I would highly recommend Custom Made to anyone and have already recommended them to a couple of personal friends. I hope that the review I leave here will help others make the decision to go with CM for their ring maker.”

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Posted 4 years ago

“This place is incredible to work with. They were so helpful, great at communication, and with me every step of the way! I am so happy with the project and hope my significant other loves it just as much as I do!”

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Posted 4 years ago

“Phenomenal experience from start to finish. The team was Dylan on getting me responses answering my questions and even getting the rendering out to me to review and approve. The overall ring is phenomenal as well I've been wearing it every day since I've gotten it and it does not have any signs of wear and tear all the gems are still in place and it definitely received compliments on the ring. I look forward to passing this down for generations to the Future children”

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Posted 4 years ago

CustomMade Jewelers is rated 5.0 based on 4,519 reviews