CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,782 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,782 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 23rd August 2026

1765

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The entire process was incredible! Emily was extremely helpful and always quick to respond. Very happy with the ring.”

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Posted 6 months ago

“Getting a ring was very anxiety inducing for me. I mainly worked with Emily, but I also communicated with two others. They were all great and the ring turned out great also. I'm also a fan of their policys. They weren't designed to be confusing. Very easy to understand.”

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Posted 6 months ago

“The resulting prduct is excellent, and the design process was smooth and professional. Both I and my fiance love the ring that I and this company made.”

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Posted 6 months ago

“Had a great experience with my project manager Maya and the rest of the CustomMade team. They were able to make any changes I need to my ring and gave me fast updates. The whole process was over much quicker then expected but the ring looked better then I could imagine.”

CustomMade Jewelers 5 star review on 20th February 2026

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Posted 6 months ago

“They were super helpful and diligent in creating the ring I had imagined. 10/10 experience”

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Posted 6 months ago

“Staff were very helpful and super patient! I didn’t know much about rings/terminology which ended up causing some issues for the staff but they didn’t care! Treated me with respect and helped me through the whole process. After each change they show pictures or 3d models of what your ring would look like, which was awesome. And the ring came out exactly like the final model!”

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Posted 6 months ago

“Amazing customer service. Went out of their way to help. Really listened to requests and kept me updated. The finished product was stunning, and it was under cost and ahead of schedule too. Really couldn't ask for more. Thank you so much.”

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Posted 6 months ago

“It was a great experience with a beautiful result”

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Posted 6 months ago

“Beyond thankful for the work that was done - she was absolutely stunned by how pretty the stone and setting were Thank you all so much for being apart of my proposal. GOOOOOOOD NEWS - SHE SAID “YES” xD”

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Posted 6 months ago

“Staff were amazing and helpful. Would definitely recommend to everyone. My ring came out how I wanted it ☺️”

CustomMade Jewelers 5 star review on 8th February 2026

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Posted 6 months ago

“The whole process of making my vision of an engagement ring was extreamly simple and efficient despite my time deadline and constant changes and tweaks to the design. They stayed in my budget and provided great alternatives. Would highly recommend based on my experience. They even send you a great preview video after it has been made.”

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Posted 6 months ago

“Excellent customer service: attentive and efficient at every stage! A magnificent piece; impeccably crafted, with precision and attention to detail. Custom Made is highly recommended for creating pieces that will become family heirlooms and treasures! A big thank you to the whole Team!”

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Posted 6 months ago

“Had a great experience! 10/10!!!!”

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Posted 6 months ago

“Could not recommend enough, Grace was phenomenal throughout the entire process and catered to each and every design iteration.”

CustomMade Jewelers 5 star review on 1st February 2026

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Posted 6 months ago

“Custom-made really makes dreams come true honestly a vision I had was easily able to be performed by this amazing company. They are very hard-working and thorough and I can tell honestly they care about every single ring that’s crafted.”

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Posted 6 months ago

“The whole experience was very efficient and in good communication. My design was very off the wall, and unique - and experts helped me every step of the way. Fantastic service, rare in 2026.”

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Posted 6 months ago

“They worked with me to craft the perfect ring. Super friendly, and very understanding of total design changes. My wife and I are very happy with final product.”

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Posted 6 months ago

“Simra and the entire CustomMade team were fantastic to work with. They really helped bring my dream ring to life and we're very communicative the every step of the way. The results were better than I could even imagine. Thank you all!”

CustomMade Jewelers 5 star review on 27th January 2026

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Posted 6 months ago

“I loved getting to work with Will, the project manager who helped bring my fiancées dream ring to life! He’s kind and patient and so easy to work with. I’ve been bragging about Custom Made, the whole experience, and how well they take care of their customers to everyone. The ring looks so incredible, it’s flawless, and the inscription I requested on the inside of the ring is absolutely perfect. We both love it so much! I’ll absolutely be coming back to them for my future jewelry dreams!”

CustomMade Jewelers 5 star review on 26th January 2026

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Posted 6 months ago

“Working with Emily and the team was not only a fun but rewarding experience. They were able to create a story within a piece of art that accommodated our likings. They were very meaningful with every decision and even when I mentioned to them I had a chance to pop the question days before the estimated delivery time, they worked incredibly hard to make sure I had the ring ready for that special moment and I cannot thank them enough for their efforts. They are truly a blessing that brought to reality our dreams. To anyone looking for that special ring, do not hesitate to reach to this team.”

CustomMade Jewelers 5 star review on 25th January 2026

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Posted 6 months ago

CustomMade Jewelers is rated 5.0 based on 4,782 reviews