CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,671 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,671 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 8th July 2026

1745

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“CustomMade was professional all through the process of making my ring. They communicated throughout every step of the process. I had submitted a drawing of my own design and they faithfully recreated it exactly to my specifications. I would highly recommend this company. They are professional, diligent and I felt valuable as a customer.”

CustomMade Jewelers 5 star review on 4th November 2025

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Posted 8 months ago

“I had them make me a custom ring. From the very beginning to the end, everything was perfect. Great communication throughout the entire project and I love the finished product!”

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Posted 8 months ago

“Amazing help with a lot of background information resulting in an amazing final product. Can only recommend.”

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Posted 8 months ago

“Great experience with a great outcome”

CustomMade Jewelers 5 star review on 3rd November 2025

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Posted 8 months ago

“"This is me, this ring is so me and no one else will have anything like it". Words from my now fiancée, who loved the final designs. What she doesn't know is the seamless support and design that went into the product, the support and expertise from CustomMade, and the flexibility of payment and delivery. I was a little hesitant, but the result completely blew away expectations. I also really appreciate the little gifts and momentos that came with the ring. I knew I needed a custom ring to reflect the individuality of my fiancée, and I'm extremely grateful that I went with Custom Made to achieve it.”

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Posted 8 months ago

“Fantastic service, they were extremely punctual with my project, made my proposal feel easy, I couldn’t recommend enough! Beautiful quality work.”

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Posted 8 months ago

“Had a very pleasent experience. They helped me stay in my price range while also creating a beutiful masterpiece for my partner. They were quick and straight to business. Only took around two months for my ring to be created and recieved.”

CustomMade Jewelers 5 star review on 1st November 2025

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Posted 8 months ago

“I loved the whole process! Thank you so much for creating such a beautiful ring.”

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Posted 8 months ago

“Requested two identical clan rings, one in silver, one in gold. The design for the face of the ring is somewhat detailed but Custom Made created rings which followed the design completely. Custom Made updated me by email every step of the way while creating the rings and provided answers to every question I asked. Very pleased with the completed ring. Custom Made is five star service all of the way.”

CustomMade Jewelers 5 star review on 29th October 2025

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Posted 8 months ago

“Pauline helped me every step of the way to make sure my talisman came out exactly as I envisioned it I use it every day with my work as well as a beautiful piece that I wear all the time daily. She helped make sure I picked out the best gems to accent my piece and kept me up to date on my process every step of the way. Highly recommended my experience was magical and will definitely be using them again in future works. 🪄💫”

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Posted 8 months ago

“They turned my idea into real life”

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Posted 8 months ago

“I like the experience I had. I knew what I wanted but wasn't sure where to even start. The Custom Made team were very professional and helping me pick a design for my cuflinks. Thery were able to send me multiple options to choose from for my design. To me communication was my biggest petpeeve in chosing these people for the work.”

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Posted 8 months ago

“Custom Made crafted both my partner Benji’s engagement and wedding rings, and the experience was exceptional from start to finish. Their team was brilliantly attentive, guiding me through each step with care and clarity. They made the process feel effortless and deeply personal translating my ideas into pieces that are not only beautiful but meaningful. We couldn’t be happier with the result or the journey that got us there.”

CustomMade Jewelers 5 star review on 27th October 2025

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Posted 8 months ago

“I appreciate your efforts in making everything super smooth and very efficient. I also like the fact this interactive working mode makes everything just perfect.”

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Posted 8 months ago

“I would recommend this service to anyone and everyone! The service team was quick to respond and beyond helpful, the craftsmanship was astounding. I couldn't have gotten a better ring for my fiancée”

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Posted 8 months ago

“My project exceeded all my expectations! It looks and feels stunning in person the craftsmanship is top notch! The customer service experience was very smooth and easy the entire process! Very likely to use them again! My project made an amazing gift!”

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Posted 8 months ago

“It was fantastic.”

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Posted 8 months ago

“Using CustomMade started as an idea that quickly grew into fruition with the love and care that these guys use to help you design your dream ring. They helped answer any question I might have, and really allowed me to see my vision blossom in real time. I was paired up with a bunch of experts that took my ideas seriously, and was willing to work with my budget. The process is a little long, as everything is made from scratch, but it's well worth the wait to make sure everything is perfect. CustomMade will blow you out of the water if you let them.”

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Posted 8 months ago

“Beautiful ring, good communication, and timely shipping. Thanks!”

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Posted 8 months ago

“Exceptional quality and fantastic customer support. They fully explained the entire process.”

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Posted 8 months ago

CustomMade Jewelers is rated 5.0 based on 4,671 reviews