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Cutter and Squidge Reviews

4.6 Rating 19,213 Reviews
89 %
of reviewers recommend Cutter and Squidge
4.6
Based on 19,213 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
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Cutter and Squidge 5 star review on 6th April 2026
Prisca Pagnutti
Cutter and Squidge 5 star review on 22nd March 2026
Antoinette Keane
Cutter and Squidge 5 star review on 15th March 2026
Vanessa Nokes
Cutter and Squidge 5 star review on 15th March 2026
Vanessa Nokes
Cutter and Squidge 5 star review on 15th March 2026
Vanessa Nokes
Cutter and Squidge 5 star review on 13th March 2026
Shamara De Silva
Cutter and Squidge 5 star review on 7th March 2026
Helen Thompson
1946
Anonymous
Anonymous  // 01/01/2019
Superb service, right on time!
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Posted 11 months ago
Would totally recommend, great service.
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Posted 11 months ago
Salted Caramel were really tasty, after that they all were yummy but tasted the same. The instructions to refrigerate needs to be bigger and is there a use by?
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Posted 11 months ago
Fantastic service.
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Posted 11 months ago
Amazing! 🌟
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Posted 11 months ago
It was Amazing but little too sweet for me. (Cinnamon swirl)
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Posted 11 months ago
Excellent service and high quality products. Delighted
Cutter and Squidge 5 star review on 29th May 2025 Cutter and Squidge 5 star review on 29th May 2025
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Posted 11 months ago
Great delivery
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Posted 11 months ago
We first bought these from your shop in Soho and loved them. We were so happy we can get them delivered. Best Brownies ever!
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Posted 11 months ago
Easy to use and delivered great product on time
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Posted 11 months ago
Didn't even receive our order at all after paying for next day delivery. So disappointed as it was for a good friend who was unwell. Was offered a new delivery but several days too late.
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Posted 11 months ago
Hi there, We’re truly sorry it didn’t go to plan — especially as the gift was for someone unwell. We know how important these gestures can be. According to the DPD tracking, the original order was delivered successfully, but we completely understand that things can happen around deliveries. That’s why we did the best we could to make things right by sending a replacement straight away. We really hope it helped in some small way, even if the timing wasn’t quite what you’d hoped for. Warm wishes, Customer Experience Team 🍰
Posted 10 months ago
Great service, delivered on time.
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Posted 11 months ago
Great service, brilliant communication, delivered on time. Excellent, will definitely use again
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Posted 11 months ago
However, I was delighted with the service, from the choice of goodies available online and the ease of ordering, to the speed of delivery. As it happened, they arrived on his birthday, which was the icing on the cake (if you'll pardon the pun). Many thanks!
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Posted 11 months ago
All good ………
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Posted 11 months ago
My cake was delivered
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Posted 11 months ago
Terrible customer service after website failure. Do not recommend
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Posted 11 months ago
Hi there, We’re sorry to hear about your experience. After reviewing the details, it appears the address entered at checkout was incorrect. We did confirm this with you and had our tech team check for any website issues, but everything was functioning as expected. We understand mistakes happen and want you to know we’re here to help — we offered a goodwill gesture as a way to show our commitment to making things right. If you’d like to give us another chance, please don’t hesitate to get in touch. Warm wishes, Customer Experience Team 🍰
Posted 10 months ago
These seem to be a team dedicated to making their business a success by supplying excellent products at prices that represent value for money, even when delivery cocts are included they still beat more local outfits.
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Posted 11 months ago
loved the brownies, didn't like the 10 million mailing list emails i got afterwards.
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Posted 11 months ago
Delivery on time. Nice products and well packaged. Did not appreciate the delivery driver leaving my items on the doorstep and leaving. If I hadn't heard the door, I wouldn't have known they were there, and left in the full sun.
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Posted 11 months ago
Cutter and Squidge is rated 4.6 based on 19,213 reviews