Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,213 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,213 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th April 2026

Prisca Pagnutti

Cutter and Squidge 5 star review on 22nd March 2026

Antoinette Keane

Cutter and Squidge 5 star review on 15th March 2026

Vanessa Nokes

Cutter and Squidge 5 star review on 13th March 2026

Shamara De Silva

Cutter and Squidge 5 star review on 7th March 2026

Helen Thompson

1946

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service!”

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Posted 10 months ago

“Great service and I would use again”

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Posted 10 months ago

“Your team are very good and they look after clients professionally and you get 100/100. 😍🥰😘”

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Posted 11 months ago

“Delivered when designated. Updated along the way. Box and presentation was lovely.”

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Posted 11 months ago

“Fulfilled the order as expected and arrived well packaged”

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Posted 11 months ago

“Bought the brownie box as a gift. I was told they were delicious. I have sent these as a gift before to other friends/family and they all said they enjoyed them.”

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Posted 11 months ago

“I ordered a raspberry and elderflower cake but sadly what showed up at my door was a Victoria sponge! No notification of the substitution from C&S so that I would have had the opportunity to cancel/amend my order. Phoned up and they said they had substituted because the cake I ordered was limited edition and no longer available - but was actually still listed for sale that day! They didn’t offer a refund but offered to send out a new cake, which I accepted but in hindsight should have pushed for a refund. The replacement cake was very mediocre and I won’t order from them again after this. Plenty of places do cakes via post these days that are better value and tastier in my experience.”

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Posted 11 months ago

“Professional service and prompt delivery”

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Posted 11 months ago

“Great company- delicious products delivered on time.”

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Posted 11 months ago

“Excellent cake, easy ordering process, cake arrived safely and within the delivery window - what more could you ask for really. Many thanks to Cutter and Squidge for rescuing a big birthday from a happy customer in Leeds.”

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Posted 11 months ago

“Almost messed up the delivery, I paid extra to get it delivered between 1-5pm, and even added it to the notes, and they still somehow messed up. They tried to deliver at 9am on the day when no one was there, had to find an alternative place to get it deliver to.”

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Posted 11 months ago

Hi there, We’re very sorry for the delivery mix-up and the inconvenience it caused. We understand how important a chosen delivery window is, so we refunded the delivery cost and arranged a full replacement order to be sent at a time that suited you. We hope these steps helped make things right, and we’re committed to ensuring your future deliveries go smoothly. Warm wishes, Customer Experience Team 🍰

Posted 10 months ago

“Very prompt service!”

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Posted 11 months ago

“They delivered it at a great time, the cake was so well protected, it was beautifully decorated and everyone loved it!”

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Posted 11 months ago

“The lemon cake was delicious and enjoyed by all”

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Posted 11 months ago

“Overall good”

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Posted 11 months ago

“Great products as always. I was a little concerned as the outside box was damaged and the delivery driver had left by a gate and not by the door. However the cakes were well wrapped and were perfect.”

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Posted 11 months ago

“Fantastic service and delivered with great packaging- so cake was well protected.”

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Posted 11 months ago

“Online Ordering was good, their telephone system not so though online chat made up for the communication. Cake delivery was on time and the cake was certainly delicious.”

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Posted 11 months ago

“The cake was amazing and I’m impressed that they allow next day delivery. However I was most impressed by the delivery driver who delivered my cake. I wasn’t home during the delivery time due to a miscommunication and the driver worked with me to ensure the cake was left in a safe place and went out of his way to shelter it as much as possible, and called and sent me a picture afterward. Fantastic service and fantastic product.”

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Posted 11 months ago

“We order Afternoon Tea for our granddaughter’s 20th birthday. She is a student at King’s College. She absolutely loved it and said everything was delicious. Delivered on the specified day. Will definitely order again.”

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Posted 11 months ago

Cutter and Squidge is rated 4.6 based on 19,213 reviews