Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,379 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,379 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th June 2026

1950

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, excellent products”

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Posted 11 months ago

“Delivered on time”

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Posted 11 months ago

“Fantastic cakes reliable delivery, excellent product!”

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Posted 11 months ago

“Lovely collection of hampers and gift ideas so there is lots to choose from. First time ordering from them and I found it to be a good service and delivery was one time.”

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Posted 11 months ago

“The service that I received from yourself was excellent. The major problem was with DPD who failed to deliver the parcel as agreed.”

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Posted 11 months ago

“always consistent and good”

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Posted 11 months ago

“prompt and flavourful cakes”

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Posted 11 months ago

“Great selection of cakes and delivered in great condition!”

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Posted 11 months ago

“I have updated this review and marked the company as Five star. The sign of a great company is one that genuinely wants to make it right when its customer has not had the best experience. I am very happy to say that Cutter and Squidge is one of those companies; my compliments, and I shall look forward to consuming many more of your products in the future.”

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Posted 11 months ago

“This particular item didn't meet the usual standards for Cutter and Squidge. It was very dense and didn't taste great. I contacted the team and they responded with great customer service, which is greatly appreciated and highlights what a good company they are.”

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Posted 11 months ago

Hi there! We’re really sorry to hear this bake didn’t hit the mark for you this time, but so glad we had the chance to make things right. Your kind words about our service mean a lot to the team. Thank you for giving us the opportunity, and we're excited to treat you to something truly delicious next time! — The Cutter & Squidge Team 🍰

Posted 11 months ago

“Thanks! So delicious and juicy!”

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Posted 11 months ago

“I always buy cakes here for birthdays, they have delicious cakes and enough variety to choose a different one every few months.”

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Posted 11 months ago

“Such delicious cakes. Sending them to all my friends and get same reaction every time!”

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Posted 11 months ago

“Lots of choice online and generally good quality products sent rapidly upon placing an order.”

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Posted 11 months ago

“Can’t review the brownies they never arrived.”

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Posted 11 months ago

Oh no, we're so sad to hear this. We really wish we got live updates from DPD, but unfortunately we aren’t notified if there’s a delay or issue — that’s why feedback like yours is so helpful. Your experience matters to us, and we’re already reaching out to you privately to offer a replacement and help make things right. Our happiness guarantee means a lot to us, and we’ll always stand by it. Cutter and Squidge Team 🍰

Posted 11 months ago

“Brilliant service and great cakes”

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Posted 11 months ago

“Everything was good”

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Posted 11 months ago

“Regrettably I was Disappointed with the purchase due to the cost.”

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Posted 11 months ago

We’re really sorry to hear you were disappointed. We put a lot of love and care into everything we make and use only premium ingredients — so it means a lot to us to know how our products are received. If there’s anything specific that didn’t quite meet your expectations, we’d really appreciate the chance to make things right. Feel free to reach out to us at hello@cutterandsquidge.com. Your feedback truly helps us grow and improve. Cutter and Squidge Team 🍰

Posted 11 months ago

“Reliable delivery, good packaging, happy customer.”

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Posted 11 months ago

“Difficult to say much about the company since I don't know much about them. The website heavily upsells, but that's just business and to be expected. Re. the quality of the food being sold, that's 100% on the directors and they should take a step back and think about how it reflects on the integrity of the business.”

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Posted 11 months ago

Thank you for taking the time to share your thoughts. We’re always open to feedback — especially when it prompts reflection. We’re a small bakery team that genuinely cares about quality and experience, and we’re proud of the ingredients and processes behind our products. That said, we’re always looking to improve. If you’d like to share more specific feedback, we’d really appreciate hearing from you at hello@cutterandsquidge.com. Cutter and Squidge Team 🍰

Posted 11 months ago

Cutter and Squidge is rated 4.6 based on 19,379 reviews