Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,213 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,213 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th April 2026

Prisca Pagnutti

Cutter and Squidge 5 star review on 22nd March 2026

Antoinette Keane

Cutter and Squidge 5 star review on 15th March 2026

Vanessa Nokes

Cutter and Squidge 5 star review on 13th March 2026

Shamara De Silva

Cutter and Squidge 5 star review on 7th March 2026

Helen Thompson

1946

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cake was overly dry, with a texture of and old cake. Would not recommend it”

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Posted 10 months ago

“For their reliability and quality I can’t fault them despite this one experience with my partners birthday cake.”

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Posted 10 months ago

“Service was fab”

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Posted 10 months ago

“Delicious desserts, easy to order, well packaged for delivery and delivery on time.”

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Posted 10 months ago

“Would definitely buy from Cutter and Squidge again, need to save up first though!”

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Posted 10 months ago

“Ordered these as dessert for the children on Eid day, they absolutely loved them! These have been a firm favourite whenever I've ordered them for my family. As I live abroad it makes me happy they enjoy these special treats on special occasions.”

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Posted 10 months ago

“Good packaging delivered punctually”

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Posted 10 months ago

“the cak elooked good .but was dry , no carame l filling , absolute disaster ,and ruined my occasion as it didnt taste good at all , the icing was super sweet as if just sugar n no flavour . will not buy henceforth , the reviews are misguiding .”

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Posted 10 months ago

“Amazing, super fast delivery, beautifully packaged, I hear they tasted delicious! Will definately order again. X”

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Posted 10 months ago

“Helpful staff”

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Posted 10 months ago

“C&S delivered the bakes on time, which was great. Typically, their cakes are excellent—moist, flavorful, and well-balanced. However, this time, the sponge was drier than expected, making it a little disappointing. Given their usual high standards, this seems like an outlier rather than the norm. Their service and presentation were still top-notch, and I’d be happy to order from them again.”

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Posted 10 months ago

“I've ordered and received a couple of Cutterand Squidge (one of which was a wedding cake fir my vegan daughter) and we were not disappointed. The cakes arrived when sdye, were very well packaged and looked and tasted yummy!”

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Posted 10 months ago

“I am especially please about the delivery, which was on time and there was no damage to the cake”

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Posted 10 months ago

Thanks so much for your lovely feedback — we’re especially pleased to hear your delivery was right on time and your cake arrived in perfect condition. That’s the kind of sweet experience we love to create! 🎉🍰 Cutter & Squidge Team 🍰

Posted 10 months ago

“Ordered brownies for my daughters birthday. She said they were delicious. Pre-ordered and they were delivered as I had requested. Greta alternative birthday cake, delivered outside London”

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Posted 10 months ago

Hi there! Thank you so much for choosing us to celebrate your daughter’s birthday! We’re delighted she enjoyed the brownies — delicious treats for a special day are what we’re all about. 🍫🎉 We’re also glad your pre-order and delivery went smoothly, especially for an outside London order. Thanks for letting us be part of the celebration! Can’t wait to bake something sweet for you again soon. Cutter & Squidge Team 🍰

Posted 10 months ago

“Really easy process online, arrived on time and nicely packaged. What’s not to love?”

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Posted 10 months ago

Hi there! Thanks so much for the lovely shoutout — easy ordering, on-time delivery, and great packaging are exactly what we aim for. We couldn’t agree more, what’s not to love? 😄🍰 Looking forward to sweetening your day again soon! Cutter & Squidge Team 🍰

Posted 10 months ago

“Lovely cookies for Eid, everyone loved it! Thank you :)”

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Posted 10 months ago

Hi there! Thanks so much for choosing us to celebrate Eid — we’re so happy everyone loved the cookies! 🎉🍪 Wishing you a joyful celebration and plenty more sweet moments ahead. Cutter & Squidge Team 🍰

Posted 10 months ago

“Maybe it’s good - but for something as important and eid they send delivery by DPD but don’t follow up to see if you received your perishable goods. My DPD driver delivered the parcel but not to me. He left it at some random place on the street. His photo didn’t include the vicinity of the box just a picture of the box. I had to sit on the phone for hours with DPD being told he did deliver it and if I had an issue contact cutter and squidge. But cutter and squidge didn’t respond to me. And dpd finally admitted that the driver left the box in some random place that wasn’t my address because even his map pin was way off. It got here in the end but it was a lot of stress to receive desserts for an eid party that cost over £100, with zero communication from cutter and squidge. They finally responded. One week after the fact. Just to say repeatedly oh it’s not our problem it’s yours - and then - hilariously - to offer me FREE SHIPPING on my next order 🤣🤣🤣. My advice is if it’s an important occasion don’t order from them. They just don’t care. The desserts are average at best. The customer service is abysmal. They don’t value you they just want to capitalise on your celebrations. Definitely go elsewhere.”

Helpful Report

Posted 10 months ago

Hi there, We’re really sorry to hear about your stressful experience with your Eid order and the delivery mix-up. We completely understand how important timely and safe delivery is, especially for special occasions like Eid. We’re sorry that communication from our side didn’t meet your expectations — that’s not how we want you to feel. We take full responsibility for any gaps in support and will be reviewing this with our team to ensure it doesn’t happen again. While DPD handles the delivery, we’re committed to working closely with them to improve the experience for all our customers, especially when it comes to perishable and high-value orders. We appreciate you sharing your experience honestly. We will reach out to you directly, we’d love the chance to discuss this further and see how we can make things right. Thank you for your patience, and we hope to restore your faith in us. Cutter & Squidge Team 🍰

Posted 10 months ago

“I've ordered cakes from here bedore so I know they're good quality”

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Posted 10 months ago

Hi there, Thanks so much for coming back to us! We’re thrilled to hear you know the cakes are top quality — it means the world to have your trust and support. Looking forward to baking more treats for you soon! Warm wishes, Cutter & Squidge Team 🍰

Posted 10 months ago

“I ordered this cake for my sister's 50th birthday. The tin and Happy Birthday gifitng sleeve were great and made it look a really professional gift. The cake was really tasty, in fact my sister said it's the nicest cake she'sever eaten 😋”

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Posted 10 months ago

Hi there, Thank you so much for sharing! We’re thrilled to hear your sister loved the cake and that the tin and Happy Birthday sleeve helped make it a special gift. Here’s to many more celebrations filled with delicious treats! 😋🎉 Warm wishes, Cutter & Squidge Team 🍰

Posted 10 months ago

“Always excellent quality. I've tried multiple flavours of brownies and they are always amazing. I really like that they are halal friendly and also have options for vegan diet.”

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Posted 10 months ago

Hi there, Thank you so much for your lovely review! We’re delighted to hear you enjoy our brownies across different flavours and appreciate our halal-friendly and vegan options. We’re passionate about making sure everyone can find a treat to love! Looking forward to baking more favourites for you soon. Warm wishes, Cutter & Squidge Team 🍰

Posted 10 months ago

Cutter and Squidge is rated 4.6 based on 19,213 reviews