Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,213 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,213 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th April 2026

Prisca Pagnutti

Cutter and Squidge 5 star review on 22nd March 2026

Antoinette Keane

Cutter and Squidge 5 star review on 15th March 2026

Vanessa Nokes

Cutter and Squidge 5 star review on 13th March 2026

Shamara De Silva

Cutter and Squidge 5 star review on 7th March 2026

Helen Thompson

1946

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good homemade treats!”

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Posted 10 months ago

“These were bought as a birthday present and ordered well in advance. The recipient said the brownies were really delicious. Unfortunately they didn't arrive on time hence the four stars. Product was excellent.”

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Posted 10 months ago

“Really lovely company, very helpful and caring from start to finish”

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Posted 10 months ago

“Great delivery and the recipient loved them”

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Posted 10 months ago

“Great savory and sweet afternoon tea for my Dad for Fathers Day, he loved it!”

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Posted 10 months ago

“Always love shopping with Cutter and Squidge. Items arrive when expected and are always delicious and fresh. There's great choice and I love that there are so many vegetarian options to make ordering very easy and satisfying.”

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Posted 10 months ago

“Great company with great free postage days which helps with the pennies. Lovely cakes.”

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Posted 10 months ago

“Great choices and good price, well presented, but I would order a different cake next time. The quality was disappointing for the price”

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Posted 10 months ago

“Message piped well”

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Posted 10 months ago

“Scam. Take your money and don’t deliver anything.”

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Posted 10 months ago

Hi there, We’re sorry this was your experience. After looking into your order, we can confirm the postcode entered at checkout was incorrect. As our courier relies on postcode data to complete deliveries, this unfortunately led to the parcel not arriving as expected. Our team did their best to assist at the time and followed up multiple times to help resolve the issue. While we understand how disappointing delivery issues can be, we also want to be transparent about what happened. — Customer Experience Team 🍰

Posted 9 months ago

“Cake due for delivery between 1.30-2.30 pm on 12th June. Finally arrived after 8pm the same day. Long after birthday party guests had gone home. Reported this on line to Cutter and Squidge on 13th by email. No response so far. Think twice, no three times if you order a cake as a birthday surprise. Perhaps use another company.”

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Posted 10 months ago

Hi Lynda, Thank you so much for sharing your experience — we’re really sorry to hear your cake arrived later than hoped on your special day. We know how much timing matters for celebrations! Looking into your order, it appears the delivery option selected was the 8 a.m. to 8 p.m. window with DPD. We can see the cake was delivered at 8:18 p.m., just shortly after that timeframe, due to some slight delays on the courier’s part. We’ve checked our system but haven’t received any direct messages from you about this — if you did reach out via a different channel or email, please do let us know so we can assist you properly. We truly appreciate your feedback and hope to help make your next experience with us seamless and joyful. Warmest wishes, The Cutter & Squidge Team

Posted 10 months ago

“The services were excellent with no hassle in the whole process of placing the order, the payment going through, and the delivery, which was very much on time.”

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Posted 10 months ago

“Delicious little cakes, we all loved them. They were gone in seconds, so I should have bought a bigger box!”

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Posted 10 months ago

“The deliveries have been great previously and I'm really hoping this is a one off.”

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Posted 10 months ago

“My daughter sent her dad an afternoon tea for father's day the scones were as hard as rock cakes ,two tiny jars of cream that was enough for 1 scone ,the cakes were squashed and were heavy and doughy , very disappointing.”

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Posted 10 months ago

“Very good,efficient service,would recommend.”

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Posted 10 months ago

“Amazing customer service”

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Posted 10 months ago

Hi there, Thank you so much! We’re really glad to hear our customer service hit the mark 🙌 – Customer Experience Team 🍰

Posted 10 months ago

“Miche was excellent following an unfortunate hiccup with delivery set back.Their service went above and beyond to rectify the problem.Cutter and Squidge exemplary service was matched by their excellent products.Thank You very much”

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Posted 10 months ago

Hi there, Thank you so much for your kind words! We’re so sorry again for the hiccup with delivery, but we’re delighted we could turn things around for you. We really do care about making things right, so it means a lot to hear this. Thank you for recognising the team and for your lovely feedback about our products too 💛 – Customer Experience Team 🍰

Posted 10 months ago

“Appalling experience”

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Posted 10 months ago

“Absolute delight! and timely”

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Posted 10 months ago

Cutter and Squidge is rated 4.6 based on 19,213 reviews