Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,379 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,379 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Write Your review

Tell us how Cutter and Squidge made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cutter and Squidge 5 star review on 6th June 2026

1950

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were delivered quickly and recipient was really pleased with them”

Helpful Report

Posted 10 months ago

“I ordered the Sweet and Savoury Afternoon Tea for my mother's 80th birthday - she was delighted with the spread of goodies and pronounced them all delicious.”

Helpful Report

Posted 10 months ago

“Have always been reliable with lovely products”

Helpful Report

Posted 10 months ago

“London prices are not welcome further north.”

Helpful Report

Posted 10 months ago

Hi there, Thanks for your feedback. We know London prices aren’t for everyone, but we always aim to deliver the best quality, handmade treats possible. We really appreciate you taking the time to share your thoughts. — Customer Experience Team 🍰

Posted 10 months ago

“The cake was delivered on time and also looked beautiful, the only issue is was that it was very dry. Which was disappointing as I was in charge of bringing cake for a special event and no one finished it because it was so dry. Cake was stored how it was recommended, in the fridge and taken out 4 hours before eating.”

Helpful Report

Posted 10 months ago

Thanks so much for your feedback. We’re sorry the cake didn’t hit the mark this time — we really appreciate you letting us know. We’ve sent you a message with a little lemony surprise, so be sure to have a peek in your inbox 🍋 — Customer Experience Team 🍰

Posted 10 months ago

“Love the taste and flavour profile. Been ordering from cutter and squidge for years and the cakes are always moist and good quality.”

Cutter and Squidge 5 star review on 12th August 2025

Helpful Report

Posted 10 months ago

“The wedding cake itself was really nice cake and the customer service by cutter & squidge is really professional. Unfortunately the couriers they use do not match up to their service. The day before my wedding I received an email the delivery had been cancelled and after spending a long time on the phone it was established it was not cancelled but was delivered to the wrong address which meant I then had to spend the day tracking down where it had been delivered to. Not ideal the day before your wedding!”

Helpful Report

Posted 10 months ago

Thanks so much for you feedback! We’re so happy the cake was enjoyed and to have played a small part in your special day. We’re sorry again for any delivery confusion. Our partner courier will follow a clear protocol to communicate updates with us, so we can ensure our customers are well looked after by our Cutter & Squidge Team. Wishing you both all the sweetness in the world as you start married life 💛 — Customer Experience Team 🍰

Posted 10 months ago

“I'd recommend again and again.”

Helpful Report

Posted 10 months ago

“Perfect gifts - absolutely delicious!”

Helpful Report

Posted 10 months ago

“Seems like a good small business that's growing and I would use this company again to try some of their other sweets treats”

Helpful Report

Posted 10 months ago

“Usually cakes are nice. But the passion fruit and pistachio one isn’t.”

Helpful Report

Posted 10 months ago

Sorry to hear the Passion Fruit & Pistachio cake wasn’t to your taste, we know flavours can be quite personal. We’re glad you’ve enjoyed our other cakes, and if there was a specific issue with this one, we’d really love to hear from you. – Customer Experience Team 🍰

Posted 10 months ago

“We love your Hazlenut cake. Have not tried any other ones”

Helpful Report

Posted 10 months ago

“Bad service and cake was all broken into pieces!!”

Helpful Report

Posted 10 months ago

We’re sorry to read your review and hear your Chocolate Fudge Caramel Cake arrived damaged. We couldn’t find any record of you contacting us directly, which means we’ve not yet had the chance to make things right for you under our 100% Happiness Guarantee. If you’re able to get in touch with our Customer Experience Team, we will do everything we can to make things right for you. – Customer Experience Team 🍰

Posted 10 months ago

“The cake was sublime, enjoyed by all. And the ordering process and delivery service were seamless. Highly recommend you!”

Helpful Report

Posted 10 months ago

“Very helpful.”

Helpful Report

Posted 10 months ago

“online easy to negotiate”

Helpful Report

Posted 10 months ago

“Great service and fabulous treats!”

Helpful Report

Posted 10 months ago

“The chocolate fudge caramel cake was delivered on time, beautifully packed, great value and DELICIOUS. I will definitely order from Cutter and Squidge again.”

Helpful Report

Posted 10 months ago

“Great cake and delivery service”

Helpful Report

Posted 10 months ago

“Thank you very much - cake was delivered on time and went down a storm - the non-vegans couldn't believe it was a vegan cake as it tasted so good”

Helpful Report

Posted 10 months ago

Cutter and Squidge is rated 4.6 based on 19,379 reviews