Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,212 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,212 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th April 2026

Prisca Pagnutti

Cutter and Squidge 5 star review on 22nd March 2026

Antoinette Keane

Cutter and Squidge 5 star review on 15th March 2026

Vanessa Nokes

Cutter and Squidge 5 star review on 13th March 2026

Shamara De Silva

Cutter and Squidge 5 star review on 7th March 2026

Helen Thompson

1946

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scones were dry and disappointing, I have been asked by my work manager not to select this gift again to send for staff bdays”

Helpful Report

Posted 10 months ago

Hi there, We’re sorry to hear the scones didn’t hit the mark the first time. We hope the replacement made up for it and was a hit with your colleagues — fingers crossed! Thanks so much for giving us another chance. — Customer Experience Team 🍰

Posted 9 months ago

“The best thing about it was the packaging, also it arriving on time.”

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Posted 10 months ago

“The cake arrived timely and looked fab- it made such a wonderful birthday surprise! Taste was rich and chocolatey- surprisingly nice for a vegan cake. We absolutely loved it! Thank you!”

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Posted 10 months ago

“Customer service was good when delivery was returned. Resent another no quibble”

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Posted 10 months ago

“I was going to give it five out of FIVE stars, but the page didn't let me. Sorry. It's still FIVE STARS though!!!”

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Posted 10 months ago

“I’m impressed with their efficiency and quality of product. I will definitely be going back to them for more especially their passion fruit cake.”

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Posted 10 months ago

“Great product, brilliant service, easy to order and good value. Delighted customer!”

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Posted 10 months ago

“Would definitely recommend 😁”

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Posted 10 months ago

“I purchased these gift boxes for my corporate guests as a Thank You and have received many lovely compliments. Thank you Cutter & Squidge for such fab gifts, excellent delivery and easy to book ordering process. Will be using again”

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Posted 10 months ago

“Thankyou so much for our second order much appreciated will defently be ordering again”

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Posted 10 months ago

“Akthough the brownies were delicious, the delivery service used was unreliable. The box was delivered 24 hours after the date specified in the order. For a birthday present, this delay was unacceptable. Moreover, no text meesage was sent to indicate that the package was actually delivered. We only received a text message with the delivery time slot, but in the end the package was left with a nearby shop, without any notification.”

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Posted 10 months ago

“Ordering and delivery went very smoothly and I highly recommend this wonderful selection.”

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Posted 10 months ago

“Great customer service. Someone from the team (Chris) reached out to me by email to confirm all the details and make sure that everything was okay with our order. Delivery was smooth and took the stress out of our day.”

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Posted 10 months ago

“Lovely cake , amazing customer service as well . Emma was very helpful . But I advice ordering a day in advance ( for delivery date ) as there could be a bit of delay in the delivery”

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Posted 10 months ago

“We encountered a problem with the order but the company refunded the amount which was very generous of them. Thank you.”

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Posted 10 months ago

“Ordering was easy - great communication and delivery was on time - excellent service”

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Posted 10 months ago

“Great service”

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Posted 10 months ago

“Excellent customer service, when our first cake got slightly damaged in transit they arranged a re delivery immediately in time for my baby shower the next day, very responsive and checking in that everything was okay.”

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Posted 10 months ago

“On this occasion due to the cake provided, disappointing”

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Posted 10 months ago

“Ordered 2 cakes of which was delivered on the birthday day however The vegan chocolate fudge cake was delicious but unfortunately the Victoria sponge cake was very dry”

Helpful Report

Posted 10 months ago

Cutter and Squidge is rated 4.6 based on 19,212 reviews