Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,710 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,710 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Write Your review

Tell us how Cutter and Squidge made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cutter and Squidge 5 star review on 27th September 2026

1967

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent cake, delivered on time for a special occasion! Would recommend the product”

Helpful Report

Posted 11 months ago

“My first experience with Cutter & Squidge was nothing short of brilliant. I loved their packaging, attention to authentic flavours, and prompt delivery.”

Helpful Report

Posted 11 months ago

“Great service super fast delivery”

Helpful Report

Posted 11 months ago

“The person that got it said it was vey good.”

Helpful Report

Posted 11 months ago

“Great service and lovely products”

Helpful Report

Posted 11 months ago

“First responses to my requesting a refund were not satisfactory but once a human got involved the refund was immediate. Now I’m being asked to review a product that didn’t arrive. AI/ automatic response I assume? Whatever I’m not impressed.”

Helpful Report

Posted 11 months ago

We’re sorry your experience started off frustrating, but we’re glad our team could resolve it quickly once connected. We’re always working to make our support more personal, and your feedback helps us improve. 🍰 — Customer Experience Team

Posted 10 months ago

“Good variety”

Helpful Report

Posted 11 months ago

“Arrived on time with a good delivery window. Well packaged. Fresh and moist with delicious icing and filling. Not too sweet just right..”

Helpful Report

Posted 11 months ago

“Absolutely love Cutter and Squidge brownies! Their flavours are perfect, texture is nice and chewy without being hard, and the customer service is fab!”

Helpful Report

Posted 11 months ago

“This cake went down so well, zero crumbles left over. I was very surprised that even our younger children unexpected loved the flavours. Very fresh and tasty.”

Cutter and Squidge 5 star review on 27th October 2025

Helpful Report

Posted 11 months ago

“I thought they price was a little expensive for the size of the treats. The sponges on some were a little dry, and the consistency was a little clawing on some of them. Would not purchase again.”

Helpful Report

Posted 11 months ago

We’re sorry to hear your treats didn’t meet your expectations this time. Every bake is handmade with care using all-natural ingredients, and we always do our best to show accurate size and presentation through our product photos and videos. Your feedback is really appreciated. — Cutter & Squidge Team 🍰

Posted 10 months ago

“Great service and received updates. Great packaging of the cake.”

Helpful Report

Posted 11 months ago

“Wow, where do i even start. Randomly they appeared on a fb advert so I decided to checkout their website, Diwali sweets looked amazing so decided to place an order just before 4pm and items were delivered the next day. One of the best packaging and all environment friendly too. Fancy little bite size cakes, esp Diwali selection was out of this world. Being on a special diet i was missing Indian sweets for few years but this Diwali was made special as these were amazing flavours in a little portion size. Absolutely loved it. Thank you Cutter and Squidge keep up the good work. My family will be your customers for life now :-)”

Helpful Report

Posted 11 months ago

“The flavor of the cake was nice. Too sugary it wasn’t fresh — it felt dry and seemed like it was a few days old. For the price, I expected a fresher and softer cake.”

Helpful Report

Posted 11 months ago

Hi Ramya, Thank you for sharing your feedback. This is certainly not the magic we aim to deliver, as our cakes should always bring joy to your special moments. We take our 100% Happiness Guarantee seriously and want to make this right. You can get in touch with us anytime at hello@cutterandsquidge.com — Customer Experience Team 🍰

Posted 10 months ago

“Tiny bitesize. They are certainly not cupcakes!”

Helpful Report

Posted 11 months ago

Thanks so much for your thoughts! Our Diwali selection box, like our classic Squidge Selection Box, is made up of bite-size treats, including our mini cupcakes. We always aim to show their size clearly through our product photos and videos so everyone knows what to expect. We’re glad they added a little sweetness to your celebration! 🍰 — Customer Experience Team

Posted 10 months ago

“Absolutely loved the cake! Super delicious, perfectly packed, and beautifully made. My daughter was thrilled — thank you! 🎂💖”

Helpful Report

Posted 11 months ago

“Good service from this conpany”

Helpful Report

Posted 11 months ago

“Great service. Cake was delivered on time and with care, and the cake was excellent.”

Helpful Report

Posted 11 months ago

“Quick delivery and well received gift! Friend said the brownies were delicious.”

Helpful Report

Posted 11 months ago

“Delicious chocolate birthday cake and so well packed!”

Helpful Report

Posted 11 months ago

Cutter and Squidge is rated 4.6 based on 19,710 reviews