Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,128 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,128 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how Cutter and Squidge made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cutter and Squidge 5 star review on 6th July 2025

1882

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and loads of info about when it was going to be delivered (including a message on the day saying delivery may be delayed due to travel problems created by heavy rain!). Generous portion sizes (particularly the scones) and all well wrapped. Not the most 'delicate' afternoon tea I've had, but all yummy and well thought through for the 'at home' experience.”

Helpful Report

Posted 4 years ago

“Great taste and service- arrived on time and good updates Only issue is for the price you pay they are tiny! I understand they're mini but still these were so little”

Helpful Report

Posted 4 years ago

“Quick delivery would buy from again!”

Helpful Report

Posted 4 years ago

“I ordered SQUIDGE SELECTION BOX × 1 for my daughter's birthday, she received it and enjoyed the macaroons, however, I think the packaging is really poor as you can see in the photo attached that some got damaged during delivery which is a bit disappointing.”

Helpful Report

Posted 4 years ago

Hi Julia, Thank you for your review. We are sorry to hear that you had an issue with your order. We rely on third party couriers such as Parcel Force and DPD to deliver our products undamaged and this is not the type of service we wish to deliver to our customers. We have followed up with them on this matter. If you would kindly email us at hello@cutterandsquidge.com we hope we can rectify any inconvenience caused. Kindest, Team C&S.

Posted 4 years ago

“The order was a birthday present for my god-daughter. Her comment was delicious. Based on her comment l place an order for myself and my friend in the near future. Thank you”

Helpful Report

Posted 4 years ago

Hi, Thank you for your review. We are pleased to hear that you enjoyed your order and have written such a great review, however we noticed that you have given us a 4 star rating. Would you mind kindly providing some more information as to what we could do to have achieved a 5 star review. Kind Regards, Cutter and Squidge.

Posted 4 years ago

“Easy ordering and good selection. Delivery on time”

Helpful Report

Posted 4 years ago

“Brilliant cake, nice packaging, but surprisingly small.”

Helpful Report

Posted 4 years ago

“Fab place to order delicious cakes for delivery - I used to work nearby so delivery out to Herts/Bucks/Surrey etc was such a positive!”

Helpful Report

Posted 4 years ago

“Yea was excellent as always just wish the delivery had been before 7pm as I would have ordered fir the previous day.”

Helpful Report

Posted 4 years ago

“Beautiful and very easy to navigate website. Great selection of vegan cakes and fast delivery!!”

Helpful Report

Posted 4 years ago

“The cake was very well presented but most people thought it was a bit too sweet with a heavy sponge.”

Helpful Report

Posted 4 years ago

“Good all round service, delivery was as scheduled.”

Helpful Report

Posted 4 years ago

“Lovely cakes”

Helpful Report

Posted 4 years ago

“It was a delicious cake but unfortunately when I put in vegan cakes, I then saw this one and mistakenly thought it was also vegan. But my other daughter is not vegan so she was able to enjoy it. Otherwise, excellent and arrived on time. Thanks.”

Helpful Report

Posted 4 years ago

“Great service, only issue was they gave a 2 hr time slot yet the delivery came an hour before the 2hr time slot meaning i missed the delivery, although my neighbour was in to accept it, thank god. For £6 delivery, it should be more accurate and an hour slot would be better and not outside the slot. What’s the point in having a timeslot if it’s waaay outside of that.”

Helpful Report

Posted 4 years ago

Hi Thank you for your review. We are sorry to hear that you had an issue with your delivery. We rely on third party couriers such as Parcel Force and DPD and this is not the type of service we wish to deliver to our customers. We have followed up with them on this matter. If you would kindly email us at hello@cutterandsquidge.com we hope we can rectify any inconvenience caused. Kindest, Team C&S.

Posted 4 years ago

“Cake looked gorgeous, tasted lovely and arrived on time. Overall very pleased you wouldn’t have known it was vegan; however very expensive for a small cake and also extortionate delivery charge if you want it before 12.”

Helpful Report

Posted 4 years ago

Hi , Thank you for your review. We are sorry to hear you feel this way. Our cakes are handmade by our highly skilled professional bakers who undertake a great deal of training to provide high quality delicious treats. We bake our products fresh daily, use all natural ingredients, don’t use any artificial colours or flavours and make product quality a priority. We believe this is reflected in the price of our products. We value your opinion and have passed your feedback on to our operations team. Please feel free to email hello@cutterandsquidge.com if you wish to discuss this further. Kindest, Team C&S.

Posted 4 years ago

“Overall cutter and squidge is great. This cake however, was a little sweet for me. But I would definitely order again as I have really enjoyed some of their other stuff like the afternoon tea set”

Helpful Report

Posted 4 years ago

Hi, Thank you for your review. We are sorry to hear that you found your product too sweet. We use all natural ingredients and we always keep our fat and sugar content to "just as much as needed to make something delicious”. Please could you kindly email us at hello@cutterandsquidge.com we would be happy to help you find a product you will like. Kindest, Team C&S

Posted 4 years ago

“Beautifully decorated. Very tasty, although too sweet for me.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your review. We are sorry to hear that you found your order too sweet. We use all natural ingredients and we always keep our fat and sugar content to "just as much as needed to make something delicious”. Please could you kindly email us at hello@cutterandsquidge.com we would be happy to help you find a product you will like. Kindest, Team C&S

Posted 4 years ago

“Looked great. Tastes great. Easy order delivery. Would definitely use again”

Helpful Report

Posted 4 years ago

“The cake was delicious, but I had to mark down because the courier was awful (cake arrived 3 days late)”

Helpful Report

Posted 4 years ago

Hi Thank you for your review. We are sorry to hear that you had an issue with your delivery. We rely on third party couriers such as Parcel Force and DPD and this is not the type of service we wish to deliver to our customers. If you would kindly email us at hello@cutterandsquidge.com we hope we can rectify any inconvenience caused. Kindest, Team C&S.

Posted 4 years ago

Cutter and Squidge is rated 4.6 based on 18,128 reviews