Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,711 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,711 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 27th September 2026

1967

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Uniquely presented. And the best part is it can be delivered through door post.”

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Posted 1 year ago

“Gorgeous brownies just not what was expected”

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Posted 1 year ago

“My second order from Cutter & Squidge. So far, so GOOOOOOOD! 👍🏻😁”

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Posted 1 year ago

“Very prompt delivery to our friends in Shropshire. They were delighted especially with the 'mega scones' and said they would recommend Cutter & Squidge to others 😀 Thank you!”

Cutter and Squidge 5 star review on 20th June 2025

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Posted 1 year ago

“The passionfruit and pistachio cake was very delicious, good value for money and arrived in a lovely white tin, delivery service was very good.”

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Posted 1 year ago

“MISDELIVERED I cannot comment on the quality of the brownies I ordered as due to DPD tracking showing a photo of a courier delivering it incorrectly to a garden path instead of a front door, the recipient (it was a bereavement and I thought brownies would be better than flowers) did not find it for a week and they were all mouldy. Yes, it was a courier issue, but on telling Cutter and Squidge about the issue and advising them to remind the couriers that these were perishable goods, I was told by customer services that the courier had delivered them to the front door and they they showed an image which was totally irrelevant and the tone of the letter was to the effect that both me and the recipient were lying. I hadn’t actually asked for a refund, and I wasn’t offered the opportunity to get a new box sent out. On escalating this I had an apology from one of the founders, an assurance that they were concentrating on making customer service follow the company ethos and a refund was immediately effected”

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Posted 1 year ago

“Based on my comments I probably won’t use them again.”

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Posted 1 year ago

“Great company. They offer something a bit different and the cookie pie 🥧 is a great example of this”

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Posted 1 year ago

Hi there, We’re all about doing things a bit differently, so this made us smile! The cookie pie 🥧 is definitely a star in our line-up — we’re so glad you enjoyed it. Thanks for the kind words and the love 💛 Customer Experience Team

Posted 1 year ago

“Good service and on time”

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Posted 1 year ago

Hi there, So glad to hear everything arrived right on time and the service hit the mark 🚚✨ Thanks for the lovely feedback — it means a lot! Customer Experience Team

Posted 1 year ago

“A lovely little company which does delicious treats. Such a good idea if you are stuck for a present. Lovely packaging too!”

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Posted 1 year ago

Hi there, Thanks so much — we love being the go-to for those “stuck for a present” moments 🎁🍰 And we’re glad the packaging made you smile too! Here’s to many more delicious treats ahead 💛 Customer Experience Team

Posted 1 year ago

“They're delivered on time .”

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Posted 1 year ago

Hi there, Great to hear your treats arrived right on time 🎉🚚 Thanks for sharing the love! Customer Experience Team

Posted 1 year ago

“Unfortunately my afternoon tea arrived with issues (inedible cake mush?!) and I found customer support to be very difficult to deal with. A real shame as I had been a bit fan prior to this.”

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Posted 1 year ago

Hi there, We’re really sorry your afternoon tea didn’t meet expectations — that’s certainly not what we want for our customers 😞 We did hope the refund for the cakes. If there’s anything else we can do, please don’t hesitate to reach out. Customer Experience Team

Posted 1 year ago

“Very good processing, completing and delivering order.”

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Posted 1 year ago

Hi there, Thanks so much! We’re glad the whole process — from ordering to delivery — went smoothly for you 🎉🚚 We really appreciate your kind words. Customer Experience Team

Posted 1 year ago

“Always very very happy with Cutter and Squidge.”

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Posted 1 year ago

Hi there, We love hearing you’re always very, very happy with Cutter and Squidge — that means the world to us! Thanks so much for your ongoing support 💛 Customer Experience Team

Posted 1 year ago

“Company fantastic very helpful l have been delighted with my purchases”

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Posted 1 year ago

Hi there, Thanks so much — we’re thrilled to hear you’ve been delighted with your purchases! Helping you is what we love to do. Customer Experience Team

Posted 1 year ago

“They contacted me a day later after failing to deliver it on the said date for a birthday. and be delivered 3 days later.”

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Posted 1 year ago

Hi there, We’re so sorry your gift didn’t arrive as expected. It looks like there was an unexpected courier delay, which meant your parcel was in transit longer than we’d ever want for our fresh bakes. Thank you for flagging this—we’ll be in touch shortly to put things right. – The Customer Experience Team

Posted 1 year ago

“Happy with cake.Very nice thankyou.The delivery went well and cake was intact. I thought I had asked for something on the cake but found a little seperate message instead. Thanks once again. Regards Jackie Palmer.”

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Posted 1 year ago

Hi Jackie, Thank you so much for your kind words! We’re really glad to hear the cake arrived safely and you were happy with it. Sorry for any confusion with the message — it looks like you selected a printed gift message to go along with your order. Still a lovely touch! Thanks again for choosing us! Customer Experience Team 🍰

Posted 1 year ago

“The purchase experience and delivery are all good, but the cake didn't meet my expectations and was too sweet and too dry.”

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Posted 1 year ago

“Very good homemade treats!”

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Posted 1 year ago

“These were bought as a birthday present and ordered well in advance. The recipient said the brownies were really delicious. Unfortunately they didn't arrive on time hence the four stars. Product was excellent.”

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Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 19,711 reviews