Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,812 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,812 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 25th May 2025

Mandy Cairns

Cutter and Squidge 5 star review on 17th May 2025

Anonymous

Cutter and Squidge 5 star review on 14th May 2025

Bella Vetelino

530

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tasty and nicely decorated cakes and brownies. Pistachio and passion fruit is delicious. I really like it that they aren’t too sweet. Also very conveniently delivered to your door.”

Helpful Report

Posted 1 year ago

“So moist and tasty”

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Posted 1 year ago

“Excellent quality and delivered on time. Will use again.”

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Posted 1 year ago

“Great customer service recovery after a problem with delivery. Very impressed with the speed of fixing the problem. All our guests were very pleased with the selection boxes we gave them as party favours.”

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Posted 1 year ago

“Everything was perfect. Delivery upday, delivery. Customer service couldn't be more efficient. Would definitely use again.”

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Posted 1 year ago

“I loved the smores one and the blueberry one and the brownie one but all were delicious- lovely presents ...”

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Posted 1 year ago

“Excellent service. It was well packed and delivered as scheduled. I was kept informed about delivery throughout. The gift was a birthday present so I haven't eaten one but I have been reliably told that the items were delicious.”

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Posted 1 year ago

“Amazing 😻 No complaints at all. Something a little extra.”

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Posted 1 year ago

“Hi, I received a gift from yourself earlier this year and the products were delicious, I enjoyed them so much I ordered the recent purchase for my daughters birthday but on opening and tasting they were very dry and tasted of the plastic. Very disappointed I’m afraid”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“I’m a happy customer. First time ordering. I’m actually ordering from Hong Kong to be sent to my partner who lives in London, for his birthday. It’s really a surprise for him. He’s very pleased with the quality of the cakes. For sure will order again. 😊 The only thing that I feel can be improved is the tracking, as I only receive the e-mail notification the next day, after the cake has been delivered.”

Cutter and Squidge 5 star review on 8th December 2023

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Posted 1 year ago

“The cake was inedible, it tasted like a sweetened block of butter, absolutely sickening. The whole thing went in the bin. We had to pause the birthday party and go and get a new cake last minute.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“Perfect treat to cheer up my daughter. Great products and delivery.”

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Posted 1 year ago

“Excellent excellent customer service when I realised very late that delivery was going to the wrong address!”

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Posted 1 year ago

“Fantastic customer service arrived on time! They were a gift for my chocoholic daughter who said they are the best brownies she has ever had, and I must admit they were delicious. We will definitely be ordering again.”

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Posted 1 year ago

“Purchased this for a gift to send a friend. She loved them! Cutter and Squidge are always a reliable and tasty treat.”

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Posted 1 year ago

“Absolutely brillant customer service and lovely products. Would definitely use them again, couldn't have been more helpful.”

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Posted 1 year ago

“Lovely cakes! Filling and decorating”

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Posted 1 year ago

“Great company to deal with, ordering is simple, the cake arrived on time and looked exactly as shown on the website.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“Amazing cakes and fab delivery service!”

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Posted 1 year ago

“Cutter and Squidge make the best cakes. Delicious and moist with bags of flavour. We have worked through most options and they’re all phenomenal. We love them!”

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Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 17,812 reviews