Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,216 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th April 2026

Prisca Pagnutti

Cutter and Squidge 5 star review on 22nd March 2026

Antoinette Keane

Cutter and Squidge 5 star review on 15th March 2026

Vanessa Nokes

Cutter and Squidge 5 star review on 13th March 2026

Shamara De Silva

Cutter and Squidge 5 star review on 7th March 2026

Helen Thompson

1946

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Muffins etc have been great in the past but the Mothers Day afternoon tea was a huge dissapointment”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“I am extremely disappointed with this order. I ordered an afternoon tea hamper with prosecco to arrive for my mum on the Friday before Mother’s Day. We were given a time slot between 12-2 which was perfect. There was a delay with the driver, no explanation why but it wasn’t delivered until the evening in which case it’s a pointless gift as couldn’t be eaten that night! And had to be saved for the following couple of days (when not as fresh). There should have been better communication from cutter and S. I tried calling multiple times to locate the delivery and was met with endless wait times so I gave up.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Nicely Packed!”

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Posted 1 year ago

“Will not order again”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Excellent customer service and happiness pledge. Thanks to Mihnea and Gaby”

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Posted 1 year ago

“Delivered on time - very efficient”

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Posted 1 year ago

“I'd love to write a glowing review, but unfortunately my experience was not great. The delivery driver delivered the wrong cake to my work reception, so I had to call C&S to get that rectified. Then the gluten-free cake was very dry & tasteless. Sorry to say I wont be ordering form Cutter & Squidge again :-(”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“As above, sadly didn't deliver on taste but the cupcake did look nice for my mum”

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Posted 1 year ago

“Great customer service, respinded quickly to my questions.”

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Posted 1 year ago

“The mixed mini brownie box is expensive for what it is. The brownies are tasty. It's really not worth £20. Was very disappointed.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“produch too small and overpriced”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“The cake was delicious and delivered perfectly and informed all along where it was and when being delivered. Would defo recommend this company especially using all natural ingredients”

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Posted 1 year ago

“Freshest,most tasty goodies I've tasted.thank you.”

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Posted 1 year ago

“Mouth-watering selection of goodies.”

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Posted 1 year ago

“Mother's day selection box had a "best before" date of the 29th - the day before Mother's Day - not impressed”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Nice flavours but sadly very dry. The first few times I bought cakes from C&S they were amazing but the last two times the sponge parts were dry. At these prices that’s really not acceptable. Won’t be coming back 😞”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Slick service and it's great that they have a letterbox delivery option.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Brilliant customer service, excellent cake!”

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Posted 1 year ago

“Chris in customer services went way beyond expectations when dealing with a courier negligence issue. Brilliant service & will def buy from them again.”

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Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 19,216 reviews